I’d be open to a change fee as a compromise, just don’t know how to approach it or what rate would be fair. I’m definitely sensitive to the fact there are significant fees with maintaining and hopefully taking care of the staff on site. The whole situation stinks for everyone involved.

It might be easy to say now that I’d pay a higher rates at booking for more flexibility given the circumstances, but at the time the property and deal were the selling point when pitching my group. The refund policy seemed generous enough, supplemented with insurance, were really just checking a block when compared to the property details and rate. I fear I would have just clicked passed a property that was 10-20% higher. Maybe I’ll change up how i tank properties moving forward.