tried to use them for my November trip. Made a reservation and had a confirmation. Attempted to re-confirm and there was confusion. I was told that the price was double what I was quoted. This made me uneasy to say the least so we paid the price to use Island Birds. A few days before we were due to fly, Cleo sent us an email and offered to honer the reserved price. by then it was too late. Not a good experience, to say the least.