Oh yeah Carol JB's website is a hot mess. I have found their app to be better though. I have spent hours on their website trying to get flights booked.
Finally got AA's app to search for flights, picked the ones I want, put in our info... and poof.. right back to the search page. So their system is just messed up for who knows what reason.
Make sure you check the box you agree to their terms or it won't proceed.
