as a veteran of well over fifty years in the restaurant bizness--it takes ALOT for me to be critical of a dining establishment--unless it is a blatant misstep---its impossible to satisfy everyone who walks in the door, and there are variables at play every day in every operation that have an effect on the overall experience. as for ''feathers being ruffled''--i will remain in a state of ''omerta'' --nothing to be gained --or lost --by opinionating .