And posts like this are exactly why it is good to keep this in the forefront on forums.
Many people DO know about the cluster that is airport arrivals but apparently not everyone.

I am so grateful to have known ahead of time when we arrived in December.
Others may see it as useless complaining, but I see it as helping the word get out there. If you don't want to read another post about airport arrivals, just don't open the thread.