Originally Posted by Whale Tail
Problem solved. My wife went through the SBR switch board to have them make the call and Roma answered. When my wife asked why would they not answer the calls when made from their website the answer was "We don't answer the phone when we're busy? Do they know that it's a local call coming from the hotel? That's BS.
Anyways RonDon we have a reservation at 6pm tomorrow.


I have found that a lot of business on SXM just don't answer the phone....busy or not. I have even called big hotels, hospital , Dr offices etc ....they don't answer. And forget about them answering the phone if you call many Gov phone numbers. No urgency for anything work related. IMO