I have never used this company before but had occasion to contact them (Bob) regarding an up-coming trip and I was very pleased with their rapid response and willingness to make things work beyond the scope of their typical rentals. This is just a reminder that they're out there since I had forgotten all about them until they were recommended to me in a private conversation. Just a few quick emails exchanged and my problems were solved <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />