I think we can be a little harsh here, unnecessarily so many times..

Calling them idiots isn't necessary, but he does have a point. Clearly his not going back won't cost them their jobs but if enough people didn't go back because of how they were treated, it could.

At the same time, it seems they were correct and perhaps some of their attitude was a reflection of how busyengineer reacted to the $250 entry fee. We've checked in and out numerous times and everyone was very nice - we also were very nice as well and never gave anyone a hard time. Even got the 10 cent forms for free last time since I didn't have any dimes and they didn't have any change.