I have probably cleared a boat into the BVI more times than most of the posters on this site and I can say with certainty that I have observed idiocy in the C&I offices in the ratio of 999 in line to 1 behind the counter in uniform.
I have seen the lack of respect, level of sobriety, manner of dress, tone of voice, disgraceful comments and behavior, total lack of proper documentation and 100's of other examples of shameful decorum that these uniformed representatives of the Queen face every day and am impressed with their respectful, patient and polite manner on almost every visit.