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It's a long story, trust me. I've unfortunately developed a reputation for thorough research when it comes to travel, but as you've probably observed the vast majority of my travel time is devoted to tropical islands, not the African plains.

Having started reading the trip reviews here as well as all of the other voluminous material available online, I'm thinking you're correct - there's just too many decisions to be made for me to try and cover all of the bases for them. Is Bert's expertise and/or service limited to a specific portion of Africa, or would he be a resource for the entire place? I need to find somebody competent to hand these folks off to, and the days of experienced storefront travel agents have pretty much gone.

Thanks for your help and talking some sense into me... someday I gotta learn to say "no"!