I set up with Rachael back in February. She was always quick to respond and there waiting for us at the airport with a beautiful smile. There was a slight miscommunication as to what we wanted, but it was adjusted at the end. We wanted an airport pickup, then to Sapphire Village, throw luggage in room quickly, then on to Fishtails for dinner. Our plan was to grocery shop also while in Red Hook after eating. She adjusted the price from $90 to 70 so she didn't have to wait. We just caught another taxi after shopping. So nice not waiting at airport for them to get a full load and multiple stops.