Since I have my own car here I have no dog in the fight with car rental companies, however, several customers of mine have had problems with Mickey this year. One customer had a reservation from 10 months ago & has used him for years yet when they arrived no car & no Mickey. They saw someone from the same company & asked him was he there for them. He told them he was not but called Mickey who said I have no car for you so take a taxi & I will try to get you a car tomorrow. This woman is here with her elderly mother using a walker & this was not satisfactory to her so they drove her all around & finally took her to another car rental agency to get a car. I personally do not think that that is particularly good service. The others also arrived with no one there & then to find out there was no car for them.