Situation:
Daughter & boyfriend book cruise with Carnival & pay up front $470 each. Daughter pays for both.
Cruise departs March 14
Daughter & boyfriend breakup
Daughter wants to bring a friend
Carnival tells her the rebooking fee to change the passenger name from ex-boyfriend to her friend is $490
Seems like an arbitrary and extreme penalty under the circumstances.
Is there any way around this?
Any advice on dealing with the cruise line?
Thanks in advance.