Traveltalkonline.com Forums


SXM Cruise Schedule TTOL Sponsors SXM Travel Calendar
Forum Statistics
Forums39
Topics27,948
Posts200,406
Members25,152
Most Online1,403
Dec 25th, 2017
Top Posters(30 Days)
pat 43
RonDon 42
Kennys 28
Manpot 26
Member Spotlight
Kirk
Kirk
Maryland
Posts: 1,330
Joined: October 2002
Show All Member Profiles 
Today's Birthdays
CaptianCluck, DolfinFan
Who's Online Now
52 registered members (Schwendy, Dan_Harper, marisol, JoeC047, Todd, SteveH, botnot, bigbobthib, d_fish, DuxDweller, JasonHelmbrecht, Bill_S, FRANKIE2, GeorgeC1, charlie, boucharda, SXMbeacher, Tonythepilot, GW248, Breeze, NCSailor, sunshine44, BruceSummit, Ifeltlikeagringo, SandS, MGA, Compskier, mainesailor, xrayman67, RickG, kajunlady61, bailau, Kennys, islegrl, jenniboston, Flynny70, SarahJane, captmoby, Renee, 13 invisible), 188 guests, and 397 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
Alain Arnell of AAA Car Rental #104349
08/02/2016 01:26 PM
08/02/2016 01:26 PM
Joined: Dec 2001
Posts: 1,301
Upstate New York
Cheryl_Ted Offline OP
Traveler
Cheryl_Ted  Offline OP
Traveler
Joined: Dec 2001
Posts: 1,301
Upstate New York
I have tried repeatedly attempting to get in touch with Alain over the past few weeks, and have had zero response. Trying to set up a car rental for the first of November. We've used him for a number of years, and have had occasional problems getting in touch, but nothing like this.

Has anyone had similar problems recently or know of anything going on with him? I do know he had some health issues a while ago, but we were told in March he was doing well.

Thanks everyone!

SXM Sponsors
Re: Alain Arnell of AAA Car Rental [Re: Cheryl_Ted] #104350
08/02/2016 01:56 PM
08/02/2016 01:56 PM
Joined: Aug 2000
Posts: 69,358
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 69,358
Central Florida!
Are you sending emails or trying to call? Suggest you try to call...


Carol Hill
Re: Alain Arnell of AAA Car Rental [Re: Carol_Hill] #104351
08/02/2016 02:01 PM
08/02/2016 02:01 PM
Joined: Dec 2001
Posts: 1,301
Upstate New York
Cheryl_Ted Offline OP
Traveler
Cheryl_Ted  Offline OP
Traveler
Joined: Dec 2001
Posts: 1,301
Upstate New York
Emails, and just after I posted this, I checked my emails, and I had two from Alain that were just sent. He did say his "eyes were back" and that his shoulder is doing much better. Guess we didn't realize he had multiple problems.

Re: Alain Arnell of AAA Car Rental [Re: Cheryl_Ted] #104352
08/02/2016 04:58 PM
08/02/2016 04:58 PM
Joined: Dec 2004
Posts: 3,398
Massachusetts
boucharda Online content
Traveler
boucharda  Online Content
Traveler
Joined: Dec 2004
Posts: 3,398
Massachusetts
Over the last two weeks I sent him two emails (from two of my different email servers) and filled out the request form and NADA (3 requests)....today I got a confirmation with a note saying he never got my emails....

Not a unique event and has been going on for years...I guess calling would solve the issue but I have a thing with filling out a form and getting nothing in response...why have the form?

Other than that great service....

Re: Alain Arnell of AAA Car Rental [Re: boucharda] #104353
08/02/2016 05:03 PM
08/02/2016 05:03 PM
Joined: Mar 2004
Posts: 486
Framingham,MA
Margie Offline
Traveler
Margie  Offline
Traveler
Joined: Mar 2004
Posts: 486
Framingham,MA
We stopped using him, not because of him. It was just impossible to reach him.

Re: Alain Arnell of AAA Car Rental [Re: Margie] #104354
08/02/2016 05:04 PM
08/02/2016 05:04 PM
Joined: Dec 2004
Posts: 3,398
Massachusetts
boucharda Online content
Traveler
boucharda  Online Content
Traveler
Joined: Dec 2004
Posts: 3,398
Massachusetts
I think he reads his emails/forms every few weeks

Re: Alain Arnell of AAA Car Rental [Re: Margie] #104355
08/02/2016 05:30 PM
08/02/2016 05:30 PM
Joined: Jul 2006
Posts: 12,036
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 12,036
Peaceful Eastern North Carolin...
Wow! I've never had an issue reaching Alain via email! Did your problems start recently, Margie?

Re: Alain Arnell of AAA Car Rental [Re: Margie] #104356
08/02/2016 07:10 PM
08/02/2016 07:10 PM
Joined: Aug 2000
Posts: 69,358
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 69,358
Central Florida!
Alain has a US phone number, according to his website.. 201-793-3667 Most of the other car rental guys also have a US number.

But honestly, if you are happy with a person's service otherwise, even if they don't have a US number, why don't you just spend $2 and call him? ...versus spending a whole bunch of time and worry, etc., etc., about sending numerous emails???

Last edited by Carol_Hill; 08/02/2016 07:24 PM.

Carol Hill
Re: Alain Arnell of AAA Car Rental [Re: Carol_Hill] #104357
08/02/2016 07:55 PM
08/02/2016 07:55 PM
Joined: Aug 2000
Posts: 1,059
Maine, USA
Chuck_Morton Offline
Traveler
Chuck_Morton  Offline
Traveler
Joined: Aug 2000
Posts: 1,059
Maine, USA
Never had a problem reaching Alain...maybe I'm just lucky but it's been 15 + years of using him and I don't have a single complaint! If I was concerned I'd call as he has a US telephone number, as Carol said, so it's not difficult. I am aware he's had a couple of medical issues and that may have contributed but still a great guy and a good choice for a rental car!

Re: Alain Arnell of AAA Car Rental [Re: Chuck_Morton] #104358
08/02/2016 10:37 PM
08/02/2016 10:37 PM
Joined: Feb 2007
Posts: 373
San Antonio
sumbeach Offline
Traveler
sumbeach  Offline
Traveler
Joined: Feb 2007
Posts: 373
San Antonio
First time using Alain for this November - about $100 cheaper than others. No problems with communications.


Dan
Re: Alain Arnell of AAA Car Rental [Re: sumbeach] #104359
08/02/2016 11:33 PM
08/02/2016 11:33 PM
Joined: Mar 2009
Posts: 10,402
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 10,402
Auburn, WA
Did he quote you with all taxes, fees and liability?

Re: Alain Arnell of AAA Car Rental [Re: SXMScubaman] #104360
08/03/2016 02:04 AM
08/03/2016 02:04 AM
Joined: Dec 2008
Posts: 2,808
Boynton Beach, FL
EdB Offline
Traveler
EdB  Offline
Traveler
Joined: Dec 2008
Posts: 2,808
Boynton Beach, FL
i've used him for years....and his pricing was always great....and the service even better!!! what email are u using to try to get him?????

Re: Alain Arnell of AAA Car Rental [Re: Carol_Hill] #104361
08/03/2016 07:00 AM
08/03/2016 07:00 AM
Joined: Dec 2004
Posts: 3,398
Massachusetts
boucharda Online content
Traveler
boucharda  Online Content
Traveler
Joined: Dec 2004
Posts: 3,398
Massachusetts
I will use his US Skype number next time. I have become anti-phone because most of the time I get voicemail then the phone tag starts but I will give it a go next year.

The email I used was [email]tripaaa@caribserve.net...send[/email] from both my Comcast and Gmail accounts over the period of 9 days...and a request form sent in addition.

I guess one got through (or was read) eventually 'cuz I got a confirmation.

Re: Alain Arnell of AAA Car Rental [Re: boucharda] #104362
08/03/2016 08:40 AM
08/03/2016 08:40 AM
Joined: Mar 2004
Posts: 486
Framingham,MA
Margie Offline
Traveler
Margie  Offline
Traveler
Joined: Mar 2004
Posts: 486
Framingham,MA
No, we have not used him, in many, many years

Re: Alain Arnell of AAA Car Rental [Re: GaKaye] #104363
08/03/2016 08:51 AM
08/03/2016 08:51 AM
Joined: Aug 2000
Posts: 161
Fairfield Cty, CT
marcy Offline
Traveler
marcy  Offline
Traveler
Joined: Aug 2000
Posts: 161
Fairfield Cty, CT
We have had some delays but figured that he's on "island time". They are quite busy right now because Myra is out. She just had her second baby. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" />

Re: Alain Arnell of AAA Car Rental [Re: boucharda] #104364
08/03/2016 11:38 AM
08/03/2016 11:38 AM
Joined: Jul 2013
Posts: 670
Florida
W
wilsonck Offline
Traveler
wilsonck  Offline
Traveler
W
Joined: Jul 2013
Posts: 670
Florida
I have comcast as well. Keep in mind comcast will block caribserve.net emails do to spam. I always email Alain through Gmail and have no issues with getting a response.


Powered by UBB.threads™ PHP Forum Software 7.6.1