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Question about Hertz #135853
07/17/2017 08:31 AM
07/17/2017 08:31 AM
Joined: Mar 2017
Posts: 109
K
kabs996 Offline OP
Traveler
kabs996  Offline OP
Traveler
K
Joined: Mar 2017
Posts: 109
Made a reservation thru Hertz SXM a couple months ago. Now I found a better rate online. I emailed Hertz sxm asking for a new rate and they haven't gotten back to me. If I book it on Hertz.com will they honor that rate?

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Re: Question about Hertz [Re: kabs996] #135854
07/17/2017 10:01 AM
07/17/2017 10:01 AM
Joined: May 2007
Posts: 458
C
CaribLee Offline
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CaribLee  Offline
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Joined: May 2007
Posts: 458
I would cancel your original reservation and then book the better rate.

Re: Question about Hertz [Re: CaribLee] #135855
07/17/2017 10:59 AM
07/17/2017 10:59 AM
Joined: Dec 2004
Posts: 3,606
Massachusetts
boucharda Offline
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boucharda  Offline
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Joined: Dec 2004
Posts: 3,606
Massachusetts
Yep...book the better rate first then cancel the prior one. I do that all the time in the USA

Re: Question about Hertz [Re: boucharda] #135856
07/17/2017 01:19 PM
07/17/2017 01:19 PM
Joined: Mar 2017
Posts: 109
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kabs996 Offline OP
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kabs996  Offline OP
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K
Joined: Mar 2017
Posts: 109
I can't call hertz sxm to cancel because I don't have long distance. They are not responding to my emails in sxm. I booked the better rate thru hertz.com but will that rate still include the liability? I know hertzsxm includes it in their rate. I assume it's the same rules right?

Re: Question about Hertz [Re: kabs996] #135857
07/17/2017 01:27 PM
07/17/2017 01:27 PM
Joined: Mar 2009
Posts: 12,059
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,059
Auburn, WA
yes

Re: Question about Hertz [Re: SXMScubaman] #135858
07/17/2017 01:49 PM
07/17/2017 01:49 PM
Joined: Mar 2017
Posts: 109
K
kabs996 Offline OP
Traveler
kabs996  Offline OP
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K
Joined: Mar 2017
Posts: 109
Oh good. Not sure why they are ignoring my emails. When I emailed them to upgrade the car they replied right away. Hmmm

Re: Question about Hertz [Re: kabs996] #135859
07/17/2017 02:15 PM
07/17/2017 02:15 PM
Joined: Mar 2009
Posts: 12,059
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,059
Auburn, WA
Could be an internet problem. Check your spam folder. Sometimes st maarten emails end up there.

Re: Question about Hertz [Re: SXMScubaman] #135860
07/17/2017 03:46 PM
07/17/2017 03:46 PM
Joined: Mar 2017
Posts: 109
K
kabs996 Offline OP
Traveler
kabs996  Offline OP
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Joined: Mar 2017
Posts: 109
Nope no spam either....Thanks so much. Hope they honor the new rate with the inculsive liability.


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