Traveltalkonline.com Forums


SXM Cruise Schedule TTOL Sponsors SXM Travel Calendar
Forum Statistics
Forums39
Topics28,370
Posts204,431
Members25,213
Most Online1,464
Nov 20th, 2019
Top Posters(30 Days)
pat 86
bran 55
RonDon 45
jazzgal 37
Member Spotlight
doctorj
doctorj
Maine USA
Posts: 374
Joined: November 2001
Show All Member Profiles 
Today's Birthdays
Ironman417, jeremy_h, kientrungtravel, Moose69
Who's Online Now
1 registered members (SurfandSail), 867 guests, and 361 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
Jet Blue is great #142451
09/12/2017 06:20 AM
09/12/2017 06:20 AM
Joined: Oct 2006
Posts: 275
North of Boston
Ted_n_Jan Offline OP
Traveler
Ted_n_Jan  Offline OP
Traveler
Joined: Oct 2006
Posts: 275
North of Boston
I just got off the phone with Jet Blue. They refunded me the full amount for both our November and March tickets. Right back to my credit card.

I've never had an airline do that, they will usually "Bank" the money for you and often give you a year to use it. So Thank You Jet Blue.

Jan and I can now plan our return as it fits into our schedule and the island's status.

Just as a point of information, we visited the island 11 months after Luis and it was just getting ready to take visitors.

The destruction from Luis pales in comparison to the devastation from Irma.

The island is resilient and we hope to be back, but it will be a while.

Just my humble opinion.

Ted

SXM Sponsors
Re: Jet Blue is great [Re: Ted_n_Jan] #142452
09/12/2017 06:23 AM
09/12/2017 06:23 AM
Joined: Apr 2005
Posts: 6,414
Long Island, New York
sxmmartini Offline
Traveler
sxmmartini  Offline
Traveler
Joined: Apr 2005
Posts: 6,414
Long Island, New York
I fly JetBlu direct flight from JFK to SXM 3hrs <img src="http://www.traveltalkonline.com/forums/images/graemlins/circle.gif" alt="" />


"I generally avoid temptation unless I can't resist it." Mae West
Re: Jet Blue is great [Re: Ted_n_Jan] #142453
09/12/2017 11:13 AM
09/12/2017 11:13 AM
Joined: Jan 2002
Posts: 6,898
Yonkers, NY
fabila Offline
Traveler
fabila  Offline
Traveler
Joined: Jan 2002
Posts: 6,898
Yonkers, NY
I didn't think we'd have a chance of getting through so I cancelled online. The upgrade seat costs went back to my credit card but the airfare was put into a travel bank, which expires 365 days from the date of issue.

UPDATE: We called JetBlue and after 20 minutes on hold (not bad considering) were told as long as we book before 9/12/18 we are ok to use the fares.

Last edited by fabila; 09/12/2017 12:00 PM.
Re: Jet Blue is great [Re: Ted_n_Jan] #142454
09/12/2017 02:33 PM
09/12/2017 02:33 PM
Joined: Mar 2007
Posts: 143
Reston
D
DnCnVA Offline
Traveler
DnCnVA  Offline
Traveler
D
Joined: Mar 2007
Posts: 143
Reston
I just got off the phone with JetBlue to cancel my November flight to SXM also, but they would only credit my airfare to their travel bank, good for a future flight as long as I book by 9/12/18. However, I already have a travel credit with a different airline that must be booked by April 2018, and thus did not want another travel bank. So, I am curious what "magic words" you said to get a refund to your credit card.

Re: Jet Blue is great [Re: DnCnVA] #142455
09/12/2017 10:00 PM
09/12/2017 10:00 PM
Joined: Oct 2006
Posts: 275
North of Boston
Ted_n_Jan Offline OP
Traveler
Ted_n_Jan  Offline OP
Traveler
Joined: Oct 2006
Posts: 275
North of Boston
I have no idea what I did that was special.

I had tried a number of times to get through to Jet Blue with too long a wait for me. So I called about 6:20 this morning (EST). The person was very pleasant and clearly confirmed that my fares would be credited back to my original form of payment.

I haven't checked my credit card account yet, so I don't know if this has actually happened. I'll check in a day or so and post an update.

(BTW. I might have changed these tickets to my Jet Blue credit card. )

Re: Jet Blue is great [Re: Ted_n_Jan] #142456
09/12/2017 10:26 PM
09/12/2017 10:26 PM
Joined: Jul 2011
Posts: 402
DavidinChelseaMA Offline
Traveler
DavidinChelseaMA  Offline
Traveler
Joined: Jul 2011
Posts: 402
Jet Blue refunded our 10-14-17 flight to SXM. Initially, we had called them on Sept 7th and got a recording saying to call back at another time if our flight was more than 7 days from the day we called. I then checked online, and the flight was available to cancel and to bank, with fees attached, though. I said the hell with that and called again and waited on the line, and eventually, about 20 minutes later, a customer rep came on the line. I explained our situation, and of course she knew about the devastating storm. She refunded the whole amount, $1,623.00, to our credit card. She gave us confirmation numbers for the refund and told us it would take 7 to 10 days to show up as refunded on our card. Later that night we booked a flight to a clothing-optional resort on Curacao (supposedly the only clothing-optional resort in the ABC islands) for the same week, 10-14-17 to 10-21-17. Jet Blue is excellent.

Re: Jet Blue is great [Re: DavidinChelseaMA] #142457
09/13/2017 09:37 AM
09/13/2017 09:37 AM
Joined: Nov 2006
Posts: 1,045
COMMACK, NY
L
LONGISLANDSHARON Offline
Traveler
LONGISLANDSHARON  Offline
Traveler
L
Joined: Nov 2006
Posts: 1,045
COMMACK, NY
I tried a few times yesterday but the wait times on the phone were too long. Woke up this morning at 4 a.m. and got right through. Full refund to my credit card, no questions asked.

Re: Jet Blue is great [Re: Ted_n_Jan] #142458
09/13/2017 02:24 PM
09/13/2017 02:24 PM
Joined: Aug 2000
Posts: 1,165
North NJ, 1720 miles from Para...
Kathleen Offline
Traveler
Kathleen  Offline
Traveler
Joined: Aug 2000
Posts: 1,165
North NJ, 1720 miles from Para...
Hmmm. I called them a couple of days ago to cancel our November flights and they would only offer travel bank credit.

I guess it's time to try again. I didn't take that offer.


That's why I wander and follow La Vie Dansante, that's all I want, La Vie Dansante (JB)
Re: Jet Blue is great [Re: Kathleen] #142459
09/13/2017 03:28 PM
09/13/2017 03:28 PM
Joined: Aug 2000
Posts: 1,165
North NJ, 1720 miles from Para...
Kathleen Offline
Traveler
Kathleen  Offline
Traveler
Joined: Aug 2000
Posts: 1,165
North NJ, 1720 miles from Para...
OK! Just got off with JetBlue, only a 10 minute wait on hold, and everything has been credited back to our credit card and points restored!


That's why I wander and follow La Vie Dansante, that's all I want, La Vie Dansante (JB)

Powered by UBB.threads™ PHP Forum Software 7.6.1