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Travel Insurance #144297
09/22/2017 10:40 AM
09/22/2017 10:40 AM
Joined: Jan 2008
Posts: 769
Western MA
S
SandS Offline OP
Traveler
SandS  Offline OP
Traveler
S
Joined: Jan 2008
Posts: 769
Western MA
Has anyone been successful collecting for airfare or accommodations with travel insurance?

SXM Sponsors
Re: Travel Insurance [Re: SandS] #144298
09/22/2017 10:44 AM
09/22/2017 10:44 AM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
Normally, you shouldn't have to use your travel insurance for either in this situation. Have you personally been denied a refund from either air or hotel?


Carol Hill
Re: Travel Insurance [Re: Carol_Hill] #144299
09/22/2017 10:54 AM
09/22/2017 10:54 AM
Joined: Apr 2005
Posts: 408
Brick, NJ
JanBob Offline
Traveler
JanBob  Offline
Traveler
Joined: Apr 2005
Posts: 408
Brick, NJ
I am trying to get through to Allianz travel to cancel my insurance. Having a tough time because of Irma. Had no problem cancelling my May flights with Delta. They are going to refund my money with no problem at all <img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/usflag.gif" alt="" />

Re: Travel Insurance [Re: JanBob] #144300
09/22/2017 11:03 AM
09/22/2017 11:03 AM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
You know, honestly, if you are trying to get the insurance to refund your money, for the travel insurance itself, I don't think they are required to do that. To me, that's kind of like your car insurance, if you don't have a claim, wanting them to give you back your money because you didn't have a claim. But I could be wrong.


Carol Hill
Re: Travel Insurance [Re: JanBob] #144301
09/22/2017 11:30 AM
09/22/2017 11:30 AM
Joined: May 2004
Posts: 1,193
Virginia
Snorkeller Offline
Traveler
Snorkeller  Offline
Traveler
Joined: May 2004
Posts: 1,193
Virginia
From my experience, which may not apply to you, when you purchased the Allianz Travel Insurance product, there was a review period when you could cancel the insurance without any penalty. After the free review period, then you probably had no legal right to cancel the insurance and receive a refund of what you paid as premium.

If you can find a copy of the policy - which almost certainly was sent to you by email or hard copy in mail, it will have information about canceling the policy and the possibility of receiving some form of refund of premium.

In any event, you should contact them to ask the question. If you cannot get through on the 800 number, then send them an email using the form that is on their "Contact Us" page.

My experience with Allianz has been very positive - others have had negative perceptions - it never hurts to ask.

Good luck.

Re: Travel Insurance [Re: Carol_Hill] #144302
09/22/2017 01:26 PM
09/22/2017 01:26 PM
Joined: Sep 2010
Posts: 913
N CENT COMMONWEALTH OF MA
SXMSAMMY Offline
Traveler
SXMSAMMY  Offline
Traveler
Joined: Sep 2010
Posts: 913
N CENT COMMONWEALTH OF MA
If you book any new destination, you can have the insurance policy transferred to your new trip.....I know, as I just did....



Re: Travel Insurance [Re: SXMSAMMY] #144303
09/22/2017 01:27 PM
09/22/2017 01:27 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
OK, that's very fair.


Carol Hill
Re: Travel Insurance [Re: Carol_Hill] #144304
09/22/2017 01:38 PM
09/22/2017 01:38 PM
Joined: Jun 2008
Posts: 1,297
CT
pony600 Offline
Traveler
pony600  Offline
Traveler
Joined: Jun 2008
Posts: 1,297
CT
We got back our airfare, hotel & they even refunded the price of the insurance.


[Linked Image]



If life hands you a lemon, just squeeze it on a lobster!
Re: Travel Insurance [Re: pony600] #144305
09/22/2017 01:57 PM
09/22/2017 01:57 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
Good for you. Don't think they had to do that.


Carol Hill
Re: Travel Insurance [Re: SXMSAMMY] #144306
09/22/2017 05:32 PM
09/22/2017 05:32 PM
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
Biturbo Offline
Traveler
Biturbo  Offline
Traveler
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
Thanks, Sammy, that was going to be my question.


I'm going where the weather suits my clothes.
Re: Travel Insurance [Re: SandS] #144307
09/22/2017 06:43 PM
09/22/2017 06:43 PM
Joined: Nov 2006
Posts: 323
Leland, NC
drewmon Offline
Traveler
drewmon  Offline
Traveler
Joined: Nov 2006
Posts: 323
Leland, NC
We rebooked our Nov. SXM trip to another island, didn't need to collect anything from our travel insurance, so we asked if we could change the policy dates and destination. Travel Insured International said that we're allowed to change the policy once, and they took care of it immediately over the phone, then sent us the revised documents.

BTW, we've submitted travel insurance claims to TII on a couple of occasions, and they paid promptly and fairly, very satisfied with them.

Re: Travel Insurance [Re: Carol_Hill] #144308
09/22/2017 08:06 PM
09/22/2017 08:06 PM
Joined: Jun 2008
Posts: 1,297
CT
pony600 Offline
Traveler
pony600  Offline
Traveler
Joined: Jun 2008
Posts: 1,297
CT
Carol, they didn't , and I was very surprised that they did!


[Linked Image]



If life hands you a lemon, just squeeze it on a lobster!
Re: Travel Insurance [Re: pony600] #144309
09/22/2017 10:28 PM
09/22/2017 10:28 PM
Joined: Jul 2012
Posts: 79
South Carolina
beachbum1313 Offline
Traveler
beachbum1313  Offline
Traveler
Joined: Jul 2012
Posts: 79
South Carolina
I had my flights covered through Travelguard insurance, and they allowed me to transfer the policy to cover the new destination that replaced our flight to SXM. There was a form on their site that is online, and I just filled it out and the next day I received a confirmation it had been transferred. I couldn't ask for it to be any easier than that.


Wayne & Lynne

Wishing I was knee deep in the water somewhere

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