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Re: The Catamaran company ,charter nightmare [Re: StormJib] #104759
09/17/2016 05:42 PM
09/17/2016 05:42 PM
Joined: Sep 2010
Posts: 5,720
Massachusetts
maytrix Offline
Traveler
maytrix  Offline
Traveler
Joined: Sep 2010
Posts: 5,720
Massachusetts
Quote
StormJib said:
Below Decks

Sometimes crews and guests see thing in a different light.

Ep 10: Charter from Heaven, Charter from Hell?

http://www.bravotv.com/below-deck-mediterranean/season-1/ep-10-charter-from-heaven-charter-from-hell


I don't think you can compare any real situation to Below Deck. Below Deck is not reality. It is a show where they cast the crew and guests and I would bet much of it is also scripted and directed..


Matt
BVI Sponsors
Re: The Catamaran company ,charter nightmare [Re: sail445] #104760
01/05/2017 09:09 PM
01/05/2017 09:09 PM
Joined: Feb 2016
Posts: 33
L
Lakegirl480 Offline OP
Traveler
Lakegirl480  Offline OP
Traveler
L
Joined: Feb 2016
Posts: 33
Still no return "follow up" call from TCC. Last correspondence was " I'll speak with the captain and everyone I can and I'll call you back". That was three months ago. I suppose customer service is not high on this companies list.

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #104761
01/05/2017 10:48 PM
01/05/2017 10:48 PM
Joined: Oct 2014
Posts: 2,151
Ontario, Canada
warren460 Offline
Traveler
warren460  Offline
Traveler
Joined: Oct 2014
Posts: 2,151
Ontario, Canada
I guess that they have an abundance of customers and don't care about you. That's unfortunate. Thanks for updating us.


Warren S/V Scuba Doo
Lagoon 50 (winner of best crewed yacht under 55 feet at the St. Thomas crewed yacht boat show).

https://www.cyabrochure.com/ebn/2307/pdyrX/6642/4///
Re: The Catamaran company ,charter nightmare [Re: warren460] #104762
06/13/2017 04:22 PM
06/13/2017 04:22 PM
Joined: Feb 2016
Posts: 33
L
Lakegirl480 Offline OP
Traveler
Lakegirl480  Offline OP
Traveler
L
Joined: Feb 2016
Posts: 33
I wanted to bump this back to the top since here are new members who may be looking at this company to charter. BEWARE OF THE CATAMARAN COMPANY!!!

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #104763
06/13/2017 05:33 PM
06/13/2017 05:33 PM
Joined: Nov 2000
Posts: 724
Cumming, GA
G
GTcapt Offline
Traveler
GTcapt  Offline
Traveler
G
Joined: Nov 2000
Posts: 724
Cumming, GA
Tenacious:) I love it
<img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" />

Re: The Catamaran company ,charter nightmare [Re: GTcapt] #104764
06/13/2017 06:10 PM
06/13/2017 06:10 PM
Joined: Dec 2003
Posts: 365
NC
leeguice Offline
Traveler
leeguice  Offline
Traveler
Joined: Dec 2003
Posts: 365
NC
Just return from our 2nd trip with them, great boat and service. Chase boat was to us in 45minutes when a fresh water line started leaking. With another company we were the 2nd charter on a new cat and the genset bearing went out. We have had 22 charters and stuff can happen... life with boats. The TTOL discount made up for the 5pm issue.

Re: The Catamaran company ,charter nightmare [Re: leeguice] #104765
06/14/2017 10:43 AM
06/14/2017 10:43 AM
Joined: Dec 2015
Posts: 345
Ottawa, Canada
UncleLuff Offline
Traveler
UncleLuff  Offline
Traveler
Joined: Dec 2015
Posts: 345
Ottawa, Canada
Just reread the entire thread... Very entertaining!

Regardless of the circumstances, decisions made, you do deserve a call back from CC. That is inexcusable.

Just curious LakeGirl, looking back on your charter what would things would you do differently in terms of arrangements, planning? What would you change to ensure something like this doesn't happen again?

Re: The Catamaran company ,charter nightmare [Re: UncleLuff] #104766
06/14/2017 01:25 PM
06/14/2017 01:25 PM
Joined: Feb 2016
Posts: 33
L
Lakegirl480 Offline OP
Traveler
Lakegirl480  Offline OP
Traveler
L
Joined: Feb 2016
Posts: 33
I would be the main contact person for the trip. We had one person book for two boats(16 people). That way if there was a problem I could dispute the full charge with my credit card company. I should have demanded a resolution on site instead of trying to keep the peace for the sake of the whole party. I would get references on each crewmember onboard. We blindly accepted the catamaran company hiring qualified help to staff the boat which failed us miserably. We have since had friends charter different companies and looked at their food service photos with great envy. It looked five star and they paid half what we did. I would still pack my own meats.. I do not regret that decision at all! We will charter to the BVI again(probably next year) and I assure you it will be a flawless trip.

Lakegirl480

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #104767
06/14/2017 02:04 PM
06/14/2017 02:04 PM
Joined: Nov 2016
Posts: 40
Texas
Boondox Offline
Traveler
Boondox  Offline
Traveler
Joined: Nov 2016
Posts: 40
Texas
Quote
Lakegirl480 said:
....and I assure you it will be a flawless trip.

Lakegirl480


may be tempting fate here..

Re: The Catamaran company ,charter nightmare [Re: Boondox] #104768
06/14/2017 04:15 PM
06/14/2017 04:15 PM
Joined: Dec 2004
Posts: 2,390
Ill, USA
Will_L Offline
Traveler
Will_L  Offline
Traveler
Joined: Dec 2004
Posts: 2,390
Ill, USA
Now have never had a boat in charter with Catco, nor even knew anyone that chartered from this outfit. Could be one of the best or one of the worst for all I know. But the early posts told me that the complaints were unusual. Looks to me Ike it may be time to give up the vendetta. Perhaps reconcile with the alienated friends and choose a new destination.

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #104769
06/15/2017 01:56 PM
06/15/2017 01:56 PM
Joined: Mar 2009
Posts: 1,318
MD, USA
Dirichlet Offline
Traveler
Dirichlet  Offline
Traveler
Joined: Mar 2009
Posts: 1,318
MD, USA
Quote
Lakegirl480 said:
I wanted to bump this back to the top since here are new members who may be looking at this company to charter. BEWARE OF THE CATAMARAN COMPANY!!!

Jesus... give it a rest already. <img src="http://www.traveltalkonline.com/forums/images/graemlins/hammer.gif" alt="" />

You didn't have water that was hot enough to suit your liking... so friggin' what? You're in the Caribbean where it's 80F+ every day. A cool (no possible way it was cold) shower won't kill you.

You lost some steaks... again, so what? You're out $100 or so on a $10K+ trip? If you went ashore and ordered a steak from one of the finer establishments on any of the islands you probably would have had a better meal than can/would be prepared on the boat.

You "lost friends"... either they were sh*tty friends or you're to blame. Either way, get over it.

Going back on this I can just about guarantee where the blame should be firmly placed. I hope the mods lock this thread.


... DIF all the time...
[Linked Image]
Re: The Catamaran company ,charter nightmare [Re: Dirichlet] #104770
06/16/2017 01:31 PM
06/16/2017 01:31 PM
Joined: Jun 2004
Posts: 6,100
Maryland
Twanger Offline
Traveler
Twanger  Offline
Traveler
Joined: Jun 2004
Posts: 6,100
Maryland
I can say that in 34 years of chartering in the Caribbean with 4 different charter companies that there is no such thing as a "flawless charter," but I still loved every minute of it!

Re: The Catamaran company ,charter nightmare [Re: Twanger] #104771
06/16/2017 02:20 PM
06/16/2017 02:20 PM
Joined: Nov 2009
Posts: 147
multimedia Offline
Traveler
multimedia  Offline
Traveler
Joined: Nov 2009
Posts: 147
Yeah, seriously - give it a rest. The hot shower thing is just beyond pampered / wimpish.
<img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" />


Guitar player for Da Tree Men
Re: The Catamaran company ,charter nightmare [Re: Will_L] #104772
07/15/2017 08:22 PM
07/15/2017 08:22 PM
Joined: Feb 2008
Posts: 826
Tortola, BVI
L
LianeLeTendre Offline
Traveler
LianeLeTendre  Offline
Traveler
L
Joined: Feb 2008
Posts: 826
Tortola, BVI
Quote
Will_L said:
... Looks to me Ike it may be time to give up the vendetta. Perhaps reconcile with the alienated friends and choose a new destination.


Where is that gosh darn "like" button? <img src="http://www.traveltalkonline.com/forums/images/graemlins/Grin.gif" alt="" />

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #169551
09/11/2018 02:10 PM
09/11/2018 02:10 PM
Joined: Feb 2016
Posts: 33
L
Lakegirl480 Offline OP
Traveler
Lakegirl480  Offline OP
Traveler
L
Joined: Feb 2016
Posts: 33
Its been a while since I bumped this thread up for any new travelers that may be considering the Catamaran Company as a booking agent.
No need for any snide remarks(again) from the peanut gallery. This is simply to educate those who may be considering this trip and may help
generate some questions (that I wish I had known to ask before traveling).

Lakegirl480

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #169561
09/11/2018 04:57 PM
09/11/2018 04:57 PM
Joined: Sep 2010
Posts: 5,720
Massachusetts
maytrix Offline
Traveler
maytrix  Offline
Traveler
Joined: Sep 2010
Posts: 5,720
Massachusetts
It's been 2 years, I think its time to let it go.

Have you done another chater? How'd it go?


Matt
Re: The Catamaran company ,charter nightmare [Re: maytrix] #169562
09/11/2018 05:05 PM
09/11/2018 05:05 PM
Joined: Jun 2011
Posts: 3,493
VIRGINIA
B
BEERMAN Offline
Traveler
BEERMAN  Offline
Traveler
B
Joined: Jun 2011
Posts: 3,493
VIRGINIA
Hey Maytrix, I'll never forgive you for not finding shore power the night we sweated to death off Les Saintes! That was 2 years ago also, I think?!

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #169580
09/11/2018 07:07 PM
09/11/2018 07:07 PM
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
JasonHelmbrecht Offline
Traveler
JasonHelmbrecht  Offline
Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
A little over a year ago, this little storm named Irma came along and destroyed everything we worked years and years for. Is this where I file my complaint?


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: The Catamaran company ,charter nightmare [Re: BEERMAN] #169594
09/11/2018 09:39 PM
09/11/2018 09:39 PM
Joined: Sep 2010
Posts: 5,720
Massachusetts
maytrix Offline
Traveler
maytrix  Offline
Traveler
Joined: Sep 2010
Posts: 5,720
Massachusetts
Originally Posted by BEERMAN
Hey Maytrix, I'll never forgive you for not finding shore power the night we sweated to death off Les Saintes! That was 2 years ago also, I think?!


I've never forgiven myself! LOL


Matt
Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #169599
09/11/2018 11:07 PM
09/11/2018 11:07 PM
Joined: Feb 2002
Posts: 3,609
Woodstock, GA
RickinAtlanta Offline
Traveler
RickinAtlanta  Offline
Traveler
Joined: Feb 2002
Posts: 3,609
Woodstock, GA
Originally Posted by Lakegirl480
Its been a while since I bumped this thread up for any new travelers that may be considering the Catamaran Company as a booking agent.
No need for any snide remarks(again) from the peanut gallery. This is simply to educate those who may be considering this trip and may help
generate some questions (that I wish I had known to ask before traveling).

Lakegirl480


Hey Lakegirl go back to your lake and give this a frickin REST

Re: The Catamaran company ,charter nightmare [Re: Lakegirl480] #169605
09/12/2018 08:50 AM
09/12/2018 08:50 AM
Joined: Aug 2000
Posts: 82,467
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,467
Central Florida!
Huhm, not sure I would put it that way, but I don't care for the original poster bumping the post that way, so we will close this one here.


Carol Hill
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