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Wilfred Brooks #192295
04/14/2019 09:17 PM
04/14/2019 09:17 PM
Joined: Mar 2007
Posts: 44
B
bigred Offline OP
Traveler
bigred  Offline OP
Traveler
B
Joined: Mar 2007
Posts: 44
My husband and I have visited the island annually since 1982, he recently passed and I wanted to make a visit. My sister and I went on a cruise and I hired Wilfred to take us around so I could see the Island again. He was very accommodating and gave us a wonderful tour. It broke my heart to see the damage to our wonderful island. When you can support the sponsors, do so.

SXM Sponsors
Re: Wilfred Brooks [Re: bigred] #192297
04/14/2019 10:02 PM
04/14/2019 10:02 PM
Joined: Aug 2000
Posts: 68,554
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,554
Central Florida!
Thanks for the post! Wilfred is the best!


Carol Hill
Re: Wilfred Brooks [Re: Carol_Hill] #192304
04/15/2019 05:57 AM
04/15/2019 05:57 AM
Joined: Jan 2018
Posts: 158
U
Uksimonusa Offline
Traveler
Uksimonusa  Offline
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U
Joined: Jan 2018
Posts: 158
Originally Posted by Carol_Hill
Thanks for the post! Wilfred is the best!

Unfortunately not for us he wasn't

Re: Wilfred Brooks [Re: bigred] #192306
04/15/2019 06:33 AM
04/15/2019 06:33 AM
Joined: Jan 2015
Posts: 314
South Coast of MA
S
SXMBND Offline
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SXMBND  Offline
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S
Joined: Jan 2015
Posts: 314
South Coast of MA
Care to expound???

Re: Wilfred Brooks [Re: bigred] #192311
04/15/2019 08:01 AM
04/15/2019 08:01 AM
Joined: Mar 2017
Posts: 1
B
BarryE Offline
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BarryE  Offline
Member
B
Joined: Mar 2017
Posts: 1
My wife Carol and I always use Wilfred , We had him on various times in March, always on time and friendly.

Re: Wilfred Brooks [Re: bigred] #192321
04/15/2019 09:58 AM
04/15/2019 09:58 AM
Joined: Dec 2002
Posts: 1,187
New Hampshire, USA
WayneB Offline
Traveler
WayneB  Offline
Traveler
Joined: Dec 2002
Posts: 1,187
New Hampshire, USA
Have used Wilfred on numerous occasions when we did not want to drive, or worry about finding parking, and he has been excellent. Always on time, and always willing to wait if we are delayed. Very friendly. Excellent service.

Re: Wilfred Brooks [Re: SXMBND] #192379
04/15/2019 07:41 PM
04/15/2019 07:41 PM
Joined: Jan 2018
Posts: 158
U
Uksimonusa Offline
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Uksimonusa  Offline
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Joined: Jan 2018
Posts: 158
Originally Posted by SXMBND
Care to expound???


As he was a sponsor of this board, I wanted to use him, I emailed him prior to arriving, giving him the type of trip we wanted, early evening from Orient Village to Simpson Bay and then late night from either Simpson Bay or Maho back to Orient. He gave me the prices and I called him when we arrived to book the first trip, picked us up, on time, but not in a taxi in his private car, took us to Simpson Bay as arranged for the agreed price, plus a good tip. Made sure again, that we could call him late for a ride home and was told No Problem.

Called about 10.30pm, no answer, called twice more in the next 15 mins, same result, he left us stranded in Maho late at night.

Re: Wilfred Brooks [Re: Uksimonusa] #192383
04/15/2019 09:21 PM
04/15/2019 09:21 PM
Joined: Jun 2008
Posts: 2,555
L
LBI2SXM Offline
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LBI2SXM  Offline
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L
Joined: Jun 2008
Posts: 2,555
Originally Posted by Uksimonusa
Originally Posted by SXMBND
Care to expound???




Called about 10.30pm, no answer, called twice more in the next 15 mins, same result, he left us stranded in Maho late at night.


Totally uncalled for. I would have been livid!! How did you get home?

Re: Wilfred Brooks [Re: LBI2SXM] #192389
04/16/2019 06:08 AM
04/16/2019 06:08 AM
Joined: Jan 2018
Posts: 158
U
Uksimonusa Offline
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Uksimonusa  Offline
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Joined: Jan 2018
Posts: 158
Originally Posted by LBI2SXM
Originally Posted by Uksimonusa
Originally Posted by SXMBND
Care to expound???




Called about 10.30pm, no answer, called twice more in the next 15 mins, same result, he left us stranded in Maho late at night.


Totally uncalled for. I would have been livid!! How did you get home?


Called a driver we had used on previous visits, was quite embarrassing as he obviously knew we had used someone else to get there.

Re: Wilfred Brooks [Re: Uksimonusa] #192397
04/16/2019 09:10 AM
04/16/2019 09:10 AM
Joined: Aug 2000
Posts: 68,554
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,554
Central Florida!
Did you try to touch base again with him the next day? I'm thinking it was some kind of a mistake, as that doesn't sound like our experiences with him. With the casino there, Maho is not as bad a place to be stuck as some others I suppose. Glad you had someone else specific to call though. As far as his private car, we've ridden in his private car and frankly, it's MUCH nicer than the big taxi van.


Carol Hill
Re: Wilfred Brooks [Re: Carol_Hill] #192405
04/16/2019 09:33 AM
04/16/2019 09:33 AM
Joined: Aug 2000
Posts: 68,554
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,554
Central Florida!
We just heard from Wilfred. He says that both vehicles are insured and licensed as taxis. More importantly, he never received any phone call from anyone, asking to be picked up. Sometimes the phones don't work on SXM. If he had received a call, even if he couldn't come, he would have contacted someone else to pick up the person.


Carol Hill
Re: Wilfred Brooks [Re: Carol_Hill] #192462
04/16/2019 06:10 PM
04/16/2019 06:10 PM
Joined: Jan 2018
Posts: 158
U
Uksimonusa Offline
Traveler
Uksimonusa  Offline
Traveler
U
Joined: Jan 2018
Posts: 158
Originally Posted by Carol_Hill
Did you try to touch base again with him the next day? I'm thinking it was some kind of a mistake, as that doesn't sound like our experiences with him. With the casino there, Maho is not as bad a place to be stuck as some others I suppose. Glad you had someone else specific to call though. As far as his private car, we've ridden in his private car and frankly, it's MUCH nicer than the big taxi van.



No I didn't try and call him the next day, to be honest it left a sour taste in my mouth. When we called to book, he didn't answer, but called us back within 5 minutes, seems strange that 3 calls didn't go through, but the first call to the other guy was answered right away.

Hope people don't get the wrong impression, from all accounts Wilfred is a great guy, and from reviews and posts normally does a great job, which is why we picked him. I think we may just have been unlucky with our circumstances that evening, I am not one to hold a grudge and may well try again when we next stay on the French side

Re: Wilfred Brooks [Re: Uksimonusa] #192465
04/16/2019 06:29 PM
04/16/2019 06:29 PM
Joined: Aug 2000
Posts: 68,554
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,554
Central Florida!
Thanks for the post.


Carol Hill

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