So, on our way to Asia we get shifted from United to Asiana due to ORD getting whacked by thunderstorms. The shift only causes a 12 hour delay vice a total reset for the next day. All airlines international flights go out of Term 5 except United.

So that means you get to isit what TSA agent calls “the island”, terminal 5. Terminal 5 is IMPOSSIBLE to walk to from the other terminals. The ATS train either doesn’t exist yet or is totally broken and out of service. But all the signs are up telling you to follow this way and that way to get to Terminal 5. After being fooled twice to find boarded up ATS stations, and wasting almost hour, someone says you have to take a bus from this door at term 2. Guess what no buses from any Terminal after 9pm from anywhere but Term 3. We find that out by leaving term 2 after a huge wait to get a cab at term 3 and there is a bus. Driver says after 9pm,term 3 only pickup.

In years past I flew United and connected with little pain between Concourses B and C.

But if you have to go to M gates in terminal 5 with a short connection, forget it.

Ohare is a Major embarassment from major city. It wouldnt take a few smart people to make some clear signs to at least inform the mess an unfamiliar traveller is being faced with. A handicap traveller, forget it. No one at a United or American counter had a clue how to get to Terminal 5. They just gave the lazy american who cares shrug.

Thanks to the bus driver that showed up we are now in Asia. We almost took a cab from Term 2 to Term 5. Im sure the cabbie wiuld have been thrilled.

As for Asiana, the most professional and efficient ground and cabin crew ever experience for the second time after flying in 2014. These people take their job seriously and it shows.