Traveltalkonline.com Forums


SXM Cruise Schedule TTOL Sponsors SXM Travel Calendar
Forum Statistics
Forums39
Topics30,900
Posts234,657
Members25,489
Most Online2,218
Jan 21st, 2020
Top Posters(30 Days)
Fred 77
Zanshin 71
Kennys 57
pat 56
Fran 49
Member Spotlight
jrw
jrw
West Virgina
Posts: 137
Joined: November 2007
Show All Member Profiles 
Today's Birthdays
No Birthdays
Who's Online Now
34 registered members (SteveH, BaardJ, CaptainTodd, Lynneddog, JasonHelmbrecht, JeanneJOE, TravelHat, MNsnowbird, TRIM, SXMScubaman, jpfitzy7, bailau, YachtReprise, CdnCouple, mark37, PML, sail445, MrEZgoin, 706jim, George1234, bbeach, IWIWSE, extreme, Bgs, 10 invisible), 211 guests, and 408 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
HUGE Thumbs Down For............ #216189
01/31/2020 08:20 AM
01/31/2020 08:20 AM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
Greenhouse in Simpson Bay........... Both $35 T- Bone steaks that we ordered were literally fed to the two stray dogs that they allowed to sit around our table while we tried to dine. Informed the waitress that the meat was un-cuttable & non-edible, she promptly took both cuts behind a nearby bush and fed them to the dogs. I was shocked that they could actually chew through them. Had the audacity to deduct 10% off of the price of ONE of the dog's meals and presented the check......... NEVER AGAIN.

SXM Sponsors
Re: HUGE Thumbs Down For............ [Re: SXMBND] #216193
01/31/2020 08:25 AM
01/31/2020 08:25 AM
Joined: Jan 2008
Posts: 696
Western MA
S
SandS Offline
Traveler
SandS  Offline
Traveler
S
Joined: Jan 2008
Posts: 696
Western MA
We love the Greenhouse but stick to burger, wrap & sandwich type of food. Can’t beat the 2 for 1 happy hour. Sorry for your experience.

Re: HUGE Thumbs Down For............ [Re: SandS] #216194
01/31/2020 08:27 AM
01/31/2020 08:27 AM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
Originally Posted by SandS
We love the Greenhouse but stick to burger, wrap & sandwich type of food. Can’t beat the 2 for 1 happy hour. Sorry for your experience.


Any place can have a bad night............. it's how it's handled is what marks their professionalism.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216195
01/31/2020 08:29 AM
01/31/2020 08:29 AM
Joined: Sep 2000
Posts: 4,080
Newtown, CT
kim Offline
Traveler
kim  Offline
Traveler
Joined: Sep 2000
Posts: 4,080
Newtown, CT
Sounds crazy. Did you first send them back and they still charged you?

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216196
01/31/2020 08:33 AM
01/31/2020 08:33 AM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
I told/showed the waitress the quality (lack of) of the cut ........ there was no "fixing" what was wrong.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216197
01/31/2020 08:37 AM
01/31/2020 08:37 AM
Joined: Sep 2000
Posts: 4,080
Newtown, CT
kim Offline
Traveler
kim  Offline
Traveler
Joined: Sep 2000
Posts: 4,080
Newtown, CT
Originally Posted by SXMBND
I told/showed the waitress the quality (lack of) of the cut ........ there was no "fixing" what was wrong.


I guess my question is why didn’t they replace the meals if it was that awful and you were unable to eat it. I don’t agree with the behavior but I also wouldn’t have paid a dime for a inedible meal.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216201
01/31/2020 08:48 AM
01/31/2020 08:48 AM
Joined: Mar 2001
Posts: 15,785
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,785
Ohio
Doesn't sound good. Their menu indicated they use Certified Angus Beef, which is typically good unless overcooked.

I will say, we had a meal there in Nov. My shrimp appetizer was ok but my wife's chicken was not very good according to her.


J.D.
Re: HUGE Thumbs Down For............ [Re: kim] #216218
01/31/2020 09:38 AM
01/31/2020 09:38 AM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
[
Originally Posted by kim
Originally Posted by SXMBND
I told/showed the waitress the quality (lack of) of the cut ........ there was no "fixing" what was wrong.


I guess my question is why didn’t they replace the meals if it was that awful and you were unable to eat it. I don’t agree with the behavior but I also wouldn’t have paid a dime for a inedible meal.


I was so turned off by the course of events I wouldn't even ask for a replacement.

Last edited by SXMBND; 01/31/2020 09:38 AM.
Re: HUGE Thumbs Down For............ [Re: SXMBND] #216227
01/31/2020 10:43 AM
01/31/2020 10:43 AM
Joined: Feb 2007
Posts: 3,590
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 3,590
Rhode Island
Good to know. Have you tried JAX?

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216228
01/31/2020 10:49 AM
01/31/2020 10:49 AM
Joined: Jul 2006
Posts: 12,524
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 12,524
Peaceful Eastern North Carolin...
Never been a fan of the Greenhouse.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216229
01/31/2020 10:56 AM
01/31/2020 10:56 AM
Joined: Nov 2017
Posts: 115
W
WLE Offline
Traveler
WLE  Offline
Traveler
W
Joined: Nov 2017
Posts: 115
We have eaten at both of there places for over 20 years and only once had an over cook prime rib and mentioned it to the sever and immediately
the manager came over offered a replacement and I had my new med-rare steak in five min. In the last three weeks had their prime rib three times
and they wer all perfect, for all six of us. Also enjoy their Johnny cakes and the 2 for 1 drinks.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216232
01/31/2020 11:10 AM
01/31/2020 11:10 AM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,945
Auburn, WA
Last May we ate at the Atrium location 3 times. Once for lunch and twice had their Prime Rib. All three times were very good with fast efficient service. Prime Rib was tender and cooked perfectly. Will be back again next time on island.

Re: HUGE Thumbs Down For............ [Re: RonDon] #216234
01/31/2020 12:14 PM
01/31/2020 12:14 PM
Joined: Mar 2001
Posts: 15,785
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,785
Ohio
Originally Posted by RonDon
Good to know. Have you tried JAX?

JAX POST


J.D.
Re: HUGE Thumbs Down For............ [Re: SXMBND] #216241
01/31/2020 02:53 PM
01/31/2020 02:53 PM
Joined: Mar 2017
Posts: 566
Maine
SXMbeacher Offline
Traveler
SXMbeacher  Offline
Traveler
Joined: Mar 2017
Posts: 566
Maine
Last trip, in Simpson bay, i had a Tee bone from their steak special add on page to the menu. Part of it you could almost cut it with a fork and was flavorful. Sorry you got some bad ones. How they handled it was not good, and too bad a manger didn't get involved.



[Linked Image]


Re: HUGE Thumbs Down For............ [Re: SXMBND] #216242
01/31/2020 03:15 PM
01/31/2020 03:15 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,945
Auburn, WA
"How they handled it was not good, and too bad a manger didn't get involved."
Yes. That waitress showed poor judgement if that is the way it was dealt with. Volunteering to bring out another steak or entree is the way to handle something like this but OP said he didn't want to have it replaced. I wasn't there but from the tone of his post I can imagine it was a heated discussion resulting in the dog being fed the steak.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216244
01/31/2020 04:31 PM
01/31/2020 04:31 PM
Joined: Oct 2006
Posts: 524
S
sxmmm1987 Offline
Traveler
sxmmm1987  Offline
Traveler
S
Joined: Oct 2006
Posts: 524
Love the Greenhouse on lobster night. Staff is always so pleasant and helpful. If you go to JAX, be prepared to pay alot. Might want to try Frenchy Ludo or Bar Code. BTW Frenchy Ludo has HH 4:30 to 7 all drinks are 2 for 1 (and they dont serve both at the same time)

Re: HUGE Thumbs Down For............ [Re: sxmmm1987] #216248
01/31/2020 05:41 PM
01/31/2020 05:41 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,945
Auburn, WA
I hate it when they serve HH drinks at same time. My wife and I work around that and order same drink and I'll have one and she the other. Then repeat when needed.

Re: HUGE Thumbs Down For............ [Re: SXMScubaman] #216252
01/31/2020 06:01 PM
01/31/2020 06:01 PM
Joined: Aug 2012
Posts: 1,993
P
PelicanPirate Offline
Traveler
PelicanPirate  Offline
Traveler
P
Joined: Aug 2012
Posts: 1,993
Agree, especially in the tropics and with frozen drinks. It puts undue pressure to down them in a hurry.

Re: HUGE Thumbs Down For............ [Re: sxmmm1987] #216255
01/31/2020 06:32 PM
01/31/2020 06:32 PM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
Originally Posted by sxmmm1987
Love the Greenhouse on lobster night. Staff is always so pleasant and helpful. If you go to JAX, be prepared to pay alot. Might want to try Frenchy Ludo or Bar Code. BTW Frenchy Ludo has HH 4:30 to 7 all drinks are 2 for 1 (and they dont serve both at the same time)


If I recall correctly the bill for the dog food was about $40 less than an incredible food experience at Jax. Tell me you're not comparing Bar Code to Jax..............

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216259
01/31/2020 06:44 PM
01/31/2020 06:44 PM
Joined: Nov 2009
Posts: 3,033
Maryland/DC Metro
BeachKitten Offline
Traveler
BeachKitten  Offline
Traveler
Joined: Nov 2009
Posts: 3,033
Maryland/DC Metro
Agree with you there SXMBND...nothing about Jax and BarCode is similar. Two different leagues.

You might also try Moulin Fou for filet or beef.

I'm with Georgia...I've never liked Greenhouse.


"It is good to do nothing all day, and then to rest" wink
Re: HUGE Thumbs Down For............ [Re: BeachKitten] #216262
01/31/2020 06:59 PM
01/31/2020 06:59 PM
Joined: Mar 2001
Posts: 15,785
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,785
Ohio
Greenhouse was pretty decent in the past for appetizers but never really great meals.

Never been to Jax but for sure different from Bar Code, which I really like. I really liked Bajatzu when it was there.

Tried Frenchy Ludo once, between the sewer smell outside and the poor presentation of escargot and bad cut of filet, never again.


J.D.
Re: HUGE Thumbs Down For............ [Re: PelicanPirate] #216264
01/31/2020 07:15 PM
01/31/2020 07:15 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,945
Auburn, WA
Originally Posted by PelicanPirate
Agree, especially in the tropics and with frozen drinks. It puts undue pressure to down them in a hurry.

And an icecream headache. Lol

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216272
01/31/2020 07:47 PM
01/31/2020 07:47 PM
Joined: Apr 2001
Posts: 12,993
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 12,993
Brookfield, CT.
Too bad about the Greenhouse experience. We’ve only done lunches and drinks and apps there and those were always good experiences. Well, except for the creatures begging for French fries, that is. Haven’t been there lately but they used to come right up off the gravel and onto the tile floors and beg like puppies.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: HUGE Thumbs Down For............ [Re: pat] #216286
01/31/2020 10:01 PM
01/31/2020 10:01 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 12,945
Auburn, WA
Part of the st maarten livestock. Lol

Re: HUGE Thumbs Down For............ [Re: PelicanPirate] #216307
02/01/2020 08:00 AM
02/01/2020 08:00 AM
Joined: Mar 2017
Posts: 566
Maine
SXMbeacher Offline
Traveler
SXMbeacher  Offline
Traveler
Joined: Mar 2017
Posts: 566
Maine
Yeah, the tropics are hard on them frozen drinks. We either do what Scuba does, or bring our Yeti's to store the second one in. Oh our happy hour challenges! LOL



[Linked Image]


Re: HUGE Thumbs Down For............ [Re: SXMbeacher] #216311
02/01/2020 08:38 AM
02/01/2020 08:38 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
Traveler
BillandElaine  Offline
Traveler
Joined: Sep 2003
Posts: 17,728
St Maarten
If I HAVE to go to Greenhouse, I get my drink at Buccaneer before arrival.


Elaine
*********************************
God Bless the broken road....
Re: HUGE Thumbs Down For............ [Re: BillandElaine] #216320
02/01/2020 09:29 AM
02/01/2020 09:29 AM
Joined: Jan 2015
Posts: 353
South Coast of MA
S
SXMBND Offline OP
Traveler
SXMBND  Offline OP
Traveler
S
Joined: Jan 2015
Posts: 353
South Coast of MA
Originally Posted by BillandElaine
If I HAVE to go to Greenhouse, I get my drink at Buccaneer before arrival.


Smart man............. waited 10 minutes at a 1/2 full BB Bar with two tenders and ended up walking out.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216321
02/01/2020 09:32 AM
02/01/2020 09:32 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
Traveler
BillandElaine  Offline
Traveler
Joined: Sep 2003
Posts: 17,728
St Maarten
Only time we go to Buc is if we HAVE to go to Greenhouse pepsi


Elaine
*********************************
God Bless the broken road....
Re: HUGE Thumbs Down For............ [Re: SXMBND] #216322
02/01/2020 09:33 AM
02/01/2020 09:33 AM
Joined: Feb 2007
Posts: 3,590
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 3,590
Rhode Island
We had same problem at greenhouse but best experience at Frenchy Ludo's, no odor, excellent steak. But I agree not traditional escargot. But the menu explains it's not traditional escargot with a full description. Thus we didn't order it.

Re: HUGE Thumbs Down For............ [Re: SXMBND] #216389
02/02/2020 04:46 AM
02/02/2020 04:46 AM
Joined: Jul 2011
Posts: 1,080
Westchester /NYC
Colour1 Offline
Traveler
Colour1  Offline
Traveler
Joined: Jul 2011
Posts: 1,080
Westchester /NYC
I'm sorry you had a bad experience at the Greenhouse. In all the years going there, we have NEVER had a bad meal there. From steaks to lobster any in between. We had a couple of TTOL parties there, Mike the manager was great!! IMHO. You could have asked for him, he in all likely would have fixed this for you!!! As another poster said, They had a bad night.


Sand Gravity, got to love it!

Powered by UBB.threads™ PHP Forum Software 7.6.1