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Joined: Mar 2009
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Traveler
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In case you are in need to request a refund or claim here it is.
salessupport@allianzassistance.com
You have to include your cancellation confirmation from the Airline. I just copied and pasted the emails AA sent me. You can put all policies on same email to Allianz.
Good Luck

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Thank you. I'll try again.

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Thanks SXM Scubaman, sent in all the paperwork and had a reply within 2 hours granting me a refund.

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Great

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Interesting. I haven't heard back from my request early yesterday, other than the automated reply acknowledging receipt.

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That's the first thing I received too. I imagine that you'll get the letters saying refunds are granted later today or tomorrow. Could be a weekend holdup.

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Originally Posted by SXMScubaman
Could be a weekend holdup.


Good point.

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When they issued the refunds both came on individual emails in a letter form after the email stating they received it. . Same when my daughter did theirs.

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Just got the email notifying me of my refund. Thanks for the info on this, Scuba!

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Great. Glad it worked out.


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