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Re: Travel 10/31 United Airlines confusion
[Re: smxnewbie]
#267366
10/29/2021 01:12 PM
10/29/2021 01:12 PM
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Joined: Nov 2000
Posts: 3,359 Cane Garden Bay, Tortola
JasonHelmbrecht
Traveler
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Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
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We are flying through SJU to EIS. We connect there to Silver Airways and it is a code share flight, so they are asking for it per their pre-travel check list. Are they asking for the BVI or PR portal? Vaccinated travelers can't even fill out the BVI portal any longer because Vaccinated Status isn't available. If it's the PR Portal they want, just fill it out. It's free and takes 5 minutes. Our guests have had to select the airport hotel as their lodging location and for dates, choose departing the next day. You'll only need it to satisfy an uninformed agent in the US. Nobody in PR will ask.
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Re: Travel 10/31 United Airlines confusion
[Re: smxnewbie]
#267373
10/29/2021 02:04 PM
10/29/2021 02:04 PM
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Joined: Nov 2000
Posts: 3,359 Cane Garden Bay, Tortola
JasonHelmbrecht
Traveler
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Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
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gonna have to roll with it......as long as they get us to San Juan I will sort it out with Silver Airways who should know better
They will and should just ask for your vax card and negative test result.
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Re: Travel 10/31 United Airlines confusion
[Re: smxnewbie]
#267391
10/29/2021 06:12 PM
10/29/2021 06:12 PM
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Joined: Nov 2000
Posts: 3,359 Cane Garden Bay, Tortola
JasonHelmbrecht
Traveler
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Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
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LOL, just found out my Binax test was flagged as unacceptable by United. My wife who took the same test went through fine. Sigh
Resubmitting now but starting to get the shakes from stressing over this. Not a happy camper to say the least. Did you send the actual lab report? The information that comes thru on your phone app is not sufficient. You need the lab report that gets emailed and you have to get rid of the password protection on the report.
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Re: Travel 10/31 United Airlines confusion
[Re: smxnewbie]
#267496
10/31/2021 08:02 AM
10/31/2021 08:02 AM
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Joined: Mar 2009
Posts: 206 NLR AR, USA
Galeaux
Traveler
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Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
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We flew United a few weeks ago and had the same issue. We just printed the BVI government announcement of the new changes and showed it to the gate agent. No problems.
Melissa & Doug
"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
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Re: Travel 10/31 United Airlines confusion
[Re: smxnewbie]
#267535
10/31/2021 02:12 PM
10/31/2021 02:12 PM
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Joined: Mar 2009
Posts: 206 NLR AR, USA
Galeaux
Traveler
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Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
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Their ‘guidelines’ still say that you must have approval through the BVI Portal.
Melissa & Doug
"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
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