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Cape Air Strikes Again…Beware #267683
11/02/2021 09:21 AM
11/02/2021 09:21 AM
Joined: Mar 2008
Posts: 146
G
gracie5 Offline OP
Traveler
gracie5  Offline OP
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G
Joined: Mar 2008
Posts: 146
Yesterday after arriving from Philadelphia we were supposed to connect to Cape Air flight to Tortola. When we arrived to check in we were told the 4:05 p.m. flight was canceled. Excuse was some b.s. reason like operational. Of course no other seats available for yesterday. Currently awaiting a flight on Silver Air. Keeping our fingers crossed. Have read many other stories on TTOL regarding similar situations. Be prepared is all I can say. Cape Air was kind enough to give us a voucher for the night at the San Juan Airport Hotel, which we voluntarily would not have not stayed at. Just don’t think the island hoppers have the backup these days to deal with unforeseen maintenance issues. It’s an adventure!

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Re: Cape Air Strikes Again…Beware [Re: gracie5] #267687
11/02/2021 09:33 AM
11/02/2021 09:33 AM
Joined: Nov 2000
Posts: 3,249
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 3,249
Cane Garden Bay, Tortola
Wow. 2nd Cape Air cancellation I've heard about in a week. Very unusual for them! I specifically paid more to fly Cape Air last trip because they very rarely cancel. They've been known to fly with only 1 passenger; something nobody else does.


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Cape Air Strikes Again…Beware [Re: gracie5] #267698
11/02/2021 10:47 AM
11/02/2021 10:47 AM
Joined: Jan 2003
Posts: 865
Middleburg, VA
cwoody Offline
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cwoody  Offline
Traveler
Joined: Jan 2003
Posts: 865
Middleburg, VA
Originally Posted by gracie5
Currently awaiting a flight on Silver Air.


Let us know how Silver works out. We will be connecting to them on Jan 1.

Since you had to leave the airport, did you have to Complete a Travel Declaration?


Chuck W.
Re: Cape Air Strikes Again…Beware [Re: JasonHelmbrecht] #267706
11/02/2021 11:18 AM
11/02/2021 11:18 AM
Joined: Jan 2009
Posts: 104
Winnipeg, Canada
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GaryC Online content
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GaryC  Online Content
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Joined: Jan 2009
Posts: 104
Winnipeg, Canada
As Jason says, they rarely cancel. This past Christmas Eve I flew out of Tortola on Cape Air. It was around 5 pm and the last flight of the day. I saw the plane taxi up and then realized I was the only passenger. I was extremely grateful they kept the flight on. The pilot was great company, an Italian now living in the US. There were lofty heavy rain clouds at the PR end of the flight that we sometimes flew around and sometimes went straight through ...a rich and fulsome scene. When I got to SJU a Cape airline employee walked with me all the way through the airport directing me on everything I would need to do before connecting to my flight.

Re: Cape Air Strikes Again…Beware [Re: gracie5] #267715
11/02/2021 11:59 AM
11/02/2021 11:59 AM
Joined: Apr 2002
Posts: 6,452
GA/NC
GeorgeC1 Online content
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GeorgeC1  Online Content
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Joined: Apr 2002
Posts: 6,452
GA/NC
Cape Air is the most reliable option. Things do however happen and aircraft break.

Re: Cape Air Strikes Again…Beware [Re: gracie5] #267719
11/02/2021 12:16 PM
11/02/2021 12:16 PM
Joined: Sep 2010
Posts: 5,693
Massachusetts
maytrix Offline
Traveler
maytrix  Offline
Traveler
Joined: Sep 2010
Posts: 5,693
Massachusetts
As others have said, I certainly wouldn't hold this against Cape Air. It happens to all airlines. Cape Air has always been one of the most reliable we've ever used. Used them both in the BVI and up here in MA, they are great to deal with.

But the warning to have a backup plan with the way things are today is a good warning. And no one would choose to stay at the airport hotel for a planned trip to Puerto Rico. But it is the best place to stay if you are at the airport and need a room for the night. We've used it a number of times.


Matt

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