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Jumping through hoops on United
#268626
11/10/2021 12:16 PM
11/10/2021 12:16 PM
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Joined: Jun 2014
Posts: 18
Jc1925
OP
Traveler
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OP
Traveler
Joined: Jun 2014
Posts: 18
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Wife and I are scheduled to fly out of Newark to St. Martin Friday morning. Have been pre-approved via EHAS, have purchased the travel insurance, and both of us are completely vaccinated. We’ve submitted our information to the United airlines travel-ready center and have both been denied twice. Has anyone else gone through the same nerve racking experience?
Last edited by Carol_Hill; 11/10/2021 01:59 PM.
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Re: Jumping through hoops on United
[Re: Jc1925]
#268633
11/10/2021 12:50 PM
11/10/2021 12:50 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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Sorry--what is the "United Airlines travel-ready center"?? Are you trying to check in?? You can't check in more than 24 hours in advance.
Carol Hill
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Re: Jumping through hoops on United
[Re: Jc1925]
#268636
11/10/2021 01:09 PM
11/10/2021 01:09 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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Never heard of that. I would wait until 24 hours out and see if you can check in online. On AA, you can't check in online, so have to stand in line and show docs. Could be the same with United. If all else fails, just go to the airport and check in there. Just make sure you have paper copies of your EHAS form, Covid card and original passport.
Carol Hill
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Re: Jumping through hoops on United
[Re: Jc1925]
#268642
11/10/2021 02:01 PM
11/10/2021 02:01 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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BTW, I changed the title of your post to include United, because most people here don't use United. Hopefully someone else who has been on United specifically will be able to give more info.
Carol Hill
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Re: Jumping through hoops on United
[Re: Jc1925]
#268648
11/10/2021 02:23 PM
11/10/2021 02:23 PM
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Joined: Aug 2003
Posts: 568 Bucks County, PA
snuba
Traveler
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Traveler
Joined: Aug 2003
Posts: 568
Bucks County, PA
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We are flying on United this Saturday and got approval from EHAS. I uploaded all info to their Travel Ready site, didn’t get response yet. It appears that their entry requirements to SXM are not updated as it still listing Covid test as a requirement even if vaccinated. So perhaps by not submitting negative Covid test you are not complying and that’s why denied. Will see what we get from them. Uploading everything to United Travel Ready site is not a requirement, it just speeds up check in process. American also has similar site.
Life is short, travel the World.
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Re: Jumping through hoops on United
[Re: snuba]
#268652
11/10/2021 02:29 PM
11/10/2021 02:29 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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OK, I would just ignore it then and not worry about it. Will have to check in at the airport, but on AA anyway, it doesn't matter, you still have to check in at the airport.
Carol Hill
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Re: Jumping through hoops on United
[Re: Carol_Hill]
#268653
11/10/2021 02:32 PM
11/10/2021 02:32 PM
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Joined: Aug 2003
Posts: 568 Bucks County, PA
snuba
Traveler
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Traveler
Joined: Aug 2003
Posts: 568
Bucks County, PA
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Yeah, if we get denied I will just ignore it as we still have to do check in at the airport anyway.
Life is short, travel the World.
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Re: Jumping through hoops on United
[Re: Jc1925]
#268656
11/10/2021 02:48 PM
11/10/2021 02:48 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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Well, that's really stupid, because you wouldn't get the EHAS approval without the insurance. I would ignore them. Don't worry about it.
Carol Hill
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Re: Jumping through hoops on United
[Re: Jc1925]
#268659
11/10/2021 03:32 PM
11/10/2021 03:32 PM
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Joined: Sep 2010
Posts: 122 Trinidad/Houston
Trinigerl
Traveler
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Traveler
Joined: Sep 2010
Posts: 122
Trinidad/Houston
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People on the St Barths forum are having problems with United also. It has to do with the insurance. The government of Sint Maarten has implemented a mandatory COVID-19 insurance for all travelers with destination Sint Maarten with the exception of Sint Maarten residents, transit passengers departing the same day (checkbox), flight crews (checkbox), transiting cruise ship crews (checkbox), French nationals residing in France or a French territory, BES-ZVK insured (checkbox) and AUC faculty and students (special procedure). The insurance purchasing process is an integrated step in the EHAS application. Travelers requiring the COVID-19 insurance must complete this process upon application. For more information on and all questions related to the COVID-19 insurance please visit www.sxmprotectionplan.com or contact customer support at info@sxmprotectionplan.com https://stmaartenehas.com/travel-requirements/
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Re: Jumping through hoops on United
[Re: Trinigerl]
#268660
11/10/2021 03:51 PM
11/10/2021 03:51 PM
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Joined: Aug 2003
Posts: 568 Bucks County, PA
snuba
Traveler
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Traveler
Joined: Aug 2003
Posts: 568
Bucks County, PA
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Upon approval EHAS sends you a separate email with your insurance policy as a 4 page file with QR CODE which you can upload to United site if inclined so.
Life is short, travel the World.
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Re: Jumping through hoops on United
[Re: snuba]
#268662
11/10/2021 03:57 PM
11/10/2021 03:57 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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True but you shouldn't need that at all!!! You don't get EHAS approval unless you get the insurance. Stupid.
Carol Hill
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Re: Jumping through hoops on United
[Re: Jc1925]
#268731
11/11/2021 08:16 AM
11/11/2021 08:16 AM
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Joined: Mar 2004
Posts: 2,094 Ewing, NJ
AnnandSteve
Traveler
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Traveler
Joined: Mar 2004
Posts: 2,094
Ewing, NJ
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United did the same to us, but we came down on Nov 1 and nothing had been updated. We did test before coming down, just in case and uploaded those. It took multiple tries with EXACTLY the same info before the United Travel Ready Center Approved…very frustrating, once approved we got boarding passes and did not have to check in at the desk…went directly to the gate. Because we had “United verified” on our boarding passes, we didn’t have to have everything Rechecked at the gate. this was EWR, I cannot speak for any other airport. We were asked in SXM for our Covid tests, and we showed they our vaccination cards and EHAS paperwork…all good. Hope this helps.
Ann & Steve
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Re: Jumping through hoops on United
[Re: snuba]
#268734
11/11/2021 08:39 AM
11/11/2021 08:39 AM
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Joined: Aug 2003
Posts: 568 Bucks County, PA
snuba
Traveler
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Traveler
Joined: Aug 2003
Posts: 568
Bucks County, PA
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When we were returning home in June I uploaded our negative test to that site and finally got an approval when we were home already. So I would just bypass it and wouldn’t worry about it.
Life is short, travel the World.
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Re: Jumping through hoops on United
[Re: eilandmens]
#268769
11/11/2021 01:57 PM
11/11/2021 01:57 PM
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Joined: Aug 2003
Posts: 568 Bucks County, PA
snuba
Traveler
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Traveler
Joined: Aug 2003
Posts: 568
Bucks County, PA
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Husband just got his approval without me uploading insurance. Mine is in limbo because I can’t get the website to accept my passport info, I guess it’s a glitch somewhere. Will go without it
Life is short, travel the World.
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