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Anyone else having trouble with EHAS
#267979
11/05/2021 02:51 PM
11/05/2021 02:51 PM
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Joined: Sep 2003
Posts: 110 Virginia
dfmsml
OP
Traveler
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OP
Traveler
Joined: Sep 2003
Posts: 110
Virginia
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Well over 12 hours since submission, submitted twice, no answer on 721-542-1570.
dfmsml
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268025
11/05/2021 09:29 PM
11/05/2021 09:29 PM
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Joined: Apr 2001
Posts: 14,657 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,657
Brookfield, CT.
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We applied the other day - mine was sent at 1:15 in the afternoon and DH’s just fifteen minutes. He got his approval within a half hour and once again, mine was the problem but it did finally come through at about ten o’clock that night. This is our third trip since Covid and each application has had issues but we’re here now and that’s all that really matters.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Anyone else having trouble with EHAS
[Re: pat]
#268028
11/05/2021 09:39 PM
11/05/2021 09:39 PM
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Joined: Oct 2013
Posts: 1,663 United States of America
bdeeley
Traveler
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Traveler
Joined: Oct 2013
Posts: 1,663
United States of America
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Happy Happy being on the island. Hopefully your trip down was smooth.
Be Happy! Simply because you deserve to be. 😁
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Re: Anyone else having trouble with EHAS
[Re: pat]
#268042
11/06/2021 07:21 AM
11/06/2021 07:21 AM
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Joined: Jun 2009
Posts: 4,913 Portland, OR
jazzgal
Traveler
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Traveler
Joined: Jun 2009
Posts: 4,913
Portland, OR
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but we’re here now and that’s all that really matters. Welcome home!
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268047
11/06/2021 08:24 AM
11/06/2021 08:24 AM
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Joined: Apr 2001
Posts: 14,657 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,657
Brookfield, CT.
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Thank you, Linda. Look for a flashing envelope, please.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Anyone else having trouble with EHAS
[Re: pat]
#268048
11/06/2021 08:37 AM
11/06/2021 08:37 AM
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Joined: Aug 2000
Posts: 83,103 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,103
Central Florida!
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Pat--It seems like you always have problems! But, as you say, you're there now! And looking forward to hearing all about your trip, considering others who are on island seem to be falling down on the job!! Come on, guys, I know there are several people on island now!! How about some trip reports!! Pleasee????
Carol Hill
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268165
11/07/2021 08:36 AM
11/07/2021 08:36 AM
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Joined: Oct 2013
Posts: 1,663 United States of America
bdeeley
Traveler
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Traveler
Joined: Oct 2013
Posts: 1,663
United States of America
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Submitted my application at 7:04am for departure on Wednesday, received confirmation immediately at 7:04am, and at 7:07am I received both my Pre-Approval and my Visitor Protection Plan. Isn't life grand.
Be Happy! Simply because you deserve to be. 😁
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268209
11/07/2021 01:22 PM
11/07/2021 01:22 PM
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Joined: Sep 2003
Posts: 18,588 St Maarten
BillandElaine
Traveler
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Traveler
Joined: Sep 2003
Posts: 18,588
St Maarten
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Got Bill's approval this morning within an hour.
Elaine ********************************* God Bless the broken road....
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Re: Anyone else having trouble with EHAS
[Re: erb923]
#268211
11/07/2021 01:28 PM
11/07/2021 01:28 PM
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Joined: Oct 2013
Posts: 1,663 United States of America
bdeeley
Traveler
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Traveler
Joined: Oct 2013
Posts: 1,663
United States of America
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EHAS is allowing you to do it three calendar days in advance of your trip but no more than three calendar days
Be Happy! Simply because you deserve to be. 😁
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268219
11/07/2021 02:11 PM
11/07/2021 02:11 PM
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Joined: May 2021
Posts: 208
erb923
Traveler
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Traveler
Joined: May 2021
Posts: 208
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Re: Anyone else having trouble with EHAS
[Re: dfmsml]
#268753
11/11/2021 12:29 PM
11/11/2021 12:29 PM
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Joined: Aug 2004
Posts: 149
Iowaboy
Traveler
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Traveler
Joined: Aug 2004
Posts: 149
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I've read all the procedures, but can't find where it says how many days/hours one must allow before arrival to apply for the EHAS. I tried this morning for a 4 December arrival and kept getting a message like "date must be 3+ days before arrival"
Donald K. Sabin
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Re: Anyone else having trouble with EHAS
[Re: Iowaboy]
#268756
11/11/2021 12:43 PM
11/11/2021 12:43 PM
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Joined: Aug 2000
Posts: 83,103 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,103
Central Florida!
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It was always only three days before, when you could apply. That is apparently what they are still doing, although it doesn't say that anywhere. Doesn't the note actually say LESS than 3 days, not 3 + days?
Carol Hill
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Re: Anyone else having trouble with EHAS
[Re: Iowaboy]
#268764
11/11/2021 01:44 PM
11/11/2021 01:44 PM
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Joined: Apr 2010
Posts: 92 Calgary, Canada
oceanbreeze
Traveler
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Traveler
Joined: Apr 2010
Posts: 92
Calgary, Canada
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Applied this morning for a Sunday Nov 14 arrival and approval was less than 1 minute.
Last edited by oceanbreeze; 11/11/2021 01:45 PM.
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Re: Anyone else having trouble with EHAS
[Re: indi]
#268901
11/12/2021 06:48 PM
11/12/2021 06:48 PM
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Joined: Sep 2003
Posts: 110 Virginia
dfmsml
OP
Traveler
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OP
Traveler
Joined: Sep 2003
Posts: 110
Virginia
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I agree, after many unsuccessful phone attempts, I finally got answered. They said I was showing as approved, but weren’t sure they could retransmit approval email. So my take is if you don’t get preapproval email back relatively soon, just reapply. You may get multiple morning ehas temperature check requests, but not a problem….dave
dfmsml
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