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2nd Email from Alegria Operations to Owners #29619
10/14/2014 07:23 PM
10/14/2014 07:23 PM
Joined: Mar 2001
Posts: 354
Columbus, Ohio
San Offline OP
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San  Offline OP
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Joined: Mar 2001
Posts: 354
Columbus, Ohio
This message is now posted on the Caravanseraitimeshareowners facebook page. Thank the stars there wasn't more damage on the island than what we are hearing although no one still knows in what shape the Caravanserai is in. We are running out of time with only two weeks to go. <img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" /> Are we all joining forces to fight this multimillionaire owner who happens to live in Syosset, Long Island? (To any timeshare owner who is from New Jersey/New York/Connecticut/Massachusetts corridor: WE are his neighbors up here.)



Alegria adding insult to injury for people who have already paid for their forthcoming 2014 or 2015 trips to SXM


From Alegria Hotel cbrscotland@gmail.com
Date: October 12, 2014 at 5:17:51 PM EDT
To: Undisclosed-recipients
Subject: Automatic message: Are you a former timeshare owner of The Caravanserai Beach Resort?

Dated: October 01, 2014

Hello,

Please note that if you are a former timeshare owner of The Caravanserai Beach Resort making a reservation for 2014 and 2015 will be the 3rd step in receiving confirmation:

1) Forward your signed agreement to Alegria along with the requested documents before Nov. 01, 2014
2) Pay your maintenance fee to Alegria
3) Notify Alegria that you are coming for your week and your unit as there can be no switches.

Important:

If you hold a confirmation for Caravanserai from RCI please refer back to RCI as Alegria is not associated with RCI.

Any changes that was made by Caravanserai for any bookings or maintenance fees cannot be refunded by Alegria. These payments will have to be made to Alegria in order to confirm any future reservation.


Email: alegriaoperations@outlook.com
Fax: + 1-721-545-4101
Phone: + 1-721-545-4000

Re: 2nd Email from Alegria Operations to Owners [Re: San] #29620
10/14/2014 07:58 PM
10/14/2014 07:58 PM
Joined: Aug 2000
Posts: 11,585
Eric_Hill Offline

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Eric_Hill  Offline

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Posts: 11,585
Interesting, it is dated 10/1/14 but you did not get it until 10/12//14..... Was it email or paper? I am assuming it was email from you note, just making sure?

Today is 10/14 5o did you actually get it? Or is this just a post that you read on facebook? Not disputing it, just want the timeline and actually communications.

Has anybody else receive by paper or email this new note?

Last edited by Eric_Hill; 10/14/2014 08:02 PM.

Eric Hill
TTOL Sponsors
Re: 2nd Email from Alegria Operations to Owners [Re: Eric_Hill] #29621
10/14/2014 08:22 PM
10/14/2014 08:22 PM
Joined: Jun 2005
Posts: 190
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panman Offline
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panman  Offline
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Posts: 190
No, did not receive.

Re: 2nd Email from Alegria Operations to Owners [Re: Eric_Hill] #29622
10/14/2014 08:27 PM
10/14/2014 08:27 PM
Joined: Mar 2001
Posts: 17,515
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Joined: Mar 2001
Posts: 17,515
Ohio
Eric,

This was posted on the Caravanserai Timeshare Owners (facebook/Jeff Berger) page yesterday. It was dated 10/1 but appears to have just been sent out on 10/12.

I have been monitoring the page since it started a little over a week ago. Not really anything new there.


J.D.
Re: 2nd Email from Alegria Operations to Owners [Re: panman] #29623
10/14/2014 08:30 PM
10/14/2014 08:30 PM
Joined: Mar 2009
Posts: 18,701
Auburn, WA
SXMScubaman Online content
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SXMScubaman  Online Content
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Joined: Mar 2009
Posts: 18,701
Auburn, WA
When I read this it looks like Alegria is trying to make an effort to accommodate the timeshare owners with week/unit owned when they really don't have to as it was bought through a foreclosure/auction. As far as the date on the document, they could have composed it on that date and it finally got out later or the 2 was missing from the 12.

Re: 2nd Email from Alegria Operations to Owners [Re: ruralcarrier] #29624
10/14/2014 08:39 PM
10/14/2014 08:39 PM
Joined: Aug 2000
Posts: 11,585
Eric_Hill Offline

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Eric_Hill  Offline

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Posts: 11,585
Ok, have not looked there, been sort of busy with this hurricane thing! <img src="http://www.traveltalkonline.com/forums/images/graemlins/Grin.gif" alt="" />

Will get back in the groove at some point! <img src="http://www.traveltalkonline.com/forums/images/graemlins/jester.gif" alt="" />


Eric Hill
TTOL Sponsors
Re: 2nd Email from Alegria Operations to Owners [Re: SXMScubaman] #29625
10/14/2014 08:47 PM
10/14/2014 08:47 PM
Joined: Aug 2000
Posts: 11,585
Eric_Hill Offline

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Eric_Hill  Offline

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Posts: 11,585
Yes it is possible that they left off the "2", but seems that they would be better than that. An over 10 day difference in composition and email, is not realistic for a major organization. But mistakes happen all of the time. Or maybe somebody did not just pay attention, but that would almost sound worse?

Just seemed odd to me on first reading.


Eric Hill
TTOL Sponsors
Re: 2nd Email from Alegria Operations to Owners [Re: SXMScubaman] #29626
10/14/2014 08:48 PM
10/14/2014 08:48 PM
Joined: Mar 2001
Posts: 354
Columbus, Ohio
San Offline OP
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San  Offline OP
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Joined: Mar 2001
Posts: 354
Columbus, Ohio
It was posted on the TimeShareOwners Facebook page like I mentioned, and I copied/pasted the message to TTOL. Not really an email, and I apologize to everyone for saying that; not true.

But this has really turned into a mess - deeded and non-deeded; RCI members and non-RCI members (like we are); and those who have already paid their 2014 maint. fees because they planned to use their week(s) in October, November, and December. So now they should pay a second time, this time to Alegria? Not to mention that there are a lot of folks who have already purchased air travel. And, we can't forget those owners who decided NOT to buy/upgrade into the timeshare building (building C). So, they were given a timeshare unit in building D, one of the two buildings which are still just a concrete shell. Those owners lose, too.

As you can tell I am extremely annoyed.

Re: 2nd Email from Alegria Operations to Owners [Re: San] #29627
10/14/2014 09:00 PM
10/14/2014 09:00 PM
Joined: Aug 2000
Posts: 11,585
Eric_Hill Offline

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Eric_Hill  Offline

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Posts: 11,585
Quote
As you can tell I am extremely annoyed.


Thanks for the clarification, and yes, you have the right to be "extremely annoyed", so do not take my question as dimissing you at all. Just trying to stay on top of a fluid and crazy situation the best we can.

People are so concerned and "annoyed" and rightfully so, just trying to make sure everybody is on the same page.

As I said, just seemed odd at the first reading. Hopefully no offense was taken?


Eric Hill
TTOL Sponsors
Re: 2nd Email from Alegria Operations to Owners [Re: San] #29628
10/14/2014 09:12 PM
10/14/2014 09:12 PM
Joined: Mar 2009
Posts: 18,701
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 18,701
Auburn, WA
How do you find the facebook page?

Re: 2nd Email from Alegria Operations to Owners [Re: SXMScubaman] #29629
10/14/2014 10:32 PM
10/14/2014 10:32 PM
Joined: Mar 2001
Posts: 354
Columbus, Ohio
San Offline OP
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San  Offline OP
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Joined: Mar 2001
Posts: 354
Columbus, Ohio
Absolutely no offense at all, Eric.

There are random people posting, mostly owners I think. But we've never organized ourselves and it's doubtful there's a master list of owner names/email addresses. On Facebook, search: caravanseraitimeshareowners

and the page will populate.

Re: 2nd Email from Alegria Operations to Owners [Re: SXMScubaman] #29630
10/14/2014 10:46 PM
10/14/2014 10:46 PM
Joined: Jun 2005
Posts: 190
P
panman Offline
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panman  Offline
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Posts: 190
Go to Facebook. Type in Caravanserai Timeshare Owners.

Re: 2nd Email from Alegria Operations to Owners [Re: panman] #29631
10/15/2014 05:25 AM
10/15/2014 05:25 AM
Joined: Mar 2001
Posts: 17,515
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Posts: 17,515
Ohio
One has to have a facebook account to access anything on facebook. Believe it or not, not everyone has a facebook account.


J.D.
Re: 2nd Email from Alegria Operations to Owners [Re: panman] #29632
10/15/2014 11:18 AM
10/15/2014 11:18 AM
Joined: Mar 2009
Posts: 18,701
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 18,701
Auburn, WA
Did that and nothing comes up and we are signed into Facebook.

Re: 2nd Email from Alegria Operations to Owners [Re: SXMScubaman] #29633
10/15/2014 01:43 PM
10/15/2014 01:43 PM
Joined: Jul 2003
Posts: 2,000
North Kingstown, Rhode Island
RI Bob C Offline
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RI Bob C  Offline
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Joined: Jul 2003
Posts: 2,000
North Kingstown, Rhode Island
Don't use facebook either but noticed thatn earlier direction had no spaces and only capital was C.

Re: 2nd Email from Alegria Operations to Owners [Re: RI Bob C] #29634
10/15/2014 02:58 PM
10/15/2014 02:58 PM
Joined: Dec 2004
Posts: 5,085
Massachusetts
boucharda Offline
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boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 5,085
Massachusetts
Try this link:

FB Carn/Aleg link

Probably have to be logged in to have it work though

Re: 2nd Email from Alegria Operations to Owners [Re: boucharda] #29635
10/15/2014 07:58 PM
10/15/2014 07:58 PM
Joined: Mar 2004
Posts: 2,094
Ewing, NJ
A
AnnandSteve Offline
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AnnandSteve  Offline
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A
Joined: Mar 2004
Posts: 2,094
Ewing, NJ
That worked, but I am already logged into FB.


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Ann & Steve

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