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#305203 08/19/2023 10:07 AM
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Jerry_R Online Content OP
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Does anyone have a current email address for the reservations people? I sent a couple of emails to the address listed on their webpage and by RCI. One was 2 weeks ago and the other 6 days ago. No response. In our 8-10 stays there I have always received a reply in a day or so. Wondering what has changed.

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To the best of my knowledge, nothing has changed - in the past I've had success dealing directly with Nina
npersaud@royalislander.com or nina@royalislander.com

You might also try calling (721) 545-2388 or specifically for reservation (800) 286-7222

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Thanks Tim! I have worked with Nina before but was unsure if she was still there. We have not been there since before Irma. As a matter of fact, Irma hit SXM a few days after we left and followed us back to SW Florida. The double whammy of a hurricane followed by Covid and now still dealing w/Ian reconstruction here in SW Florida has prevented us from traveling. I realized I have a lot of RCI points to blow, so here we go. Time to burn some points. We need to go somewhere for a week before January 1 in addition to this trip.

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Well, I've been an owner for 25 years at the Islander, and it never disappoints

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It's the best one on the island in my opinion. We have traded into: Pelican, Flamingo, Royal Palm, Belair, and 3 more that no longer exist. Have not tried La Terrasse but may do so if RI has stuck w/the 1 in 3 rule. We got them to ignore it a couple of times and enjoyed back to back trips to La Plage.

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Jerry

No unusual to not get a speedy response, they answer on island time

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What's the 1 in 3 rule?

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Some resorts that are available in the RCI network will let you trade in only once in a 3 year period. Especially those who are popular. LaPlage followed that procedure for a while.

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That was always a sales pitch at timeshare presentations that you couldn't get a trade through RCI or II but I never heard of it being enfored.

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If they have the 1 in 3 or something similar in the resorts settings it used to be that RCI wouldn't allow the trade to take place. I saw this more on resorts in Mexico, and we were blocked once from a trade because of this.


I prefer the Isle seat

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