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airport #309525
11/29/2023 08:49 AM
11/29/2023 08:49 AM
Joined: Dec 2009
Posts: 144
St. Louis, MO
bethandsteve Offline OP
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bethandsteve  Offline OP
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Posts: 144
St. Louis, MO
We arrived yesterday on the AA flight from Miami arriving at 2:14. We were the last to get on the bus. Last on first off. We were the first in immigration. There was no one in front of us. Luggage took a little time but we were in and out in 30 minutes. Off to enjoy the island.

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Re: airport [Re: bethandsteve] #309526
11/29/2023 08:52 AM
11/29/2023 08:52 AM
Joined: Mar 2001
Posts: 17,554
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Ohio

Were you the only plane in at that time?


J.D.
Re: airport [Re: bethandsteve] #309528
11/29/2023 09:24 AM
11/29/2023 09:24 AM
Joined: Oct 2011
Posts: 705
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lcote Offline
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Yeah, I am wishing Jet Blue had a direct flight any other day than Saturday. I really am not looking forward to arriving

Re: airport [Re: bethandsteve] #309530
11/29/2023 09:35 AM
11/29/2023 09:35 AM
Joined: Nov 2013
Posts: 291
South Carolina
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dvesc Offline
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South Carolina
It looks like the only larger flight that arrived a little earlier was United from Newark at 1:39. We're on the same flight from Miami later in December, but the schedules are changing and arrival will be at 2:28. If everything is running on time, we'll then be right behind JFK at 2:10 and CLT at 2:20.

https://www.flightstats.com/v2/flig...023&month=11&date=28&hour=12

Re: airport [Re: bethandsteve] #309550
11/29/2023 12:36 PM
11/29/2023 12:36 PM
Joined: Aug 2003
Posts: 296
Lake Orion, MI
gomer36 Offline
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Posts: 296
Lake Orion, MI
We booked the same Miami-SXM flight, AA 1136 for Wednesday the 22nd (day before turkey day) for exactly those reasons, mainly getting here ahead of the big crush and all was going perfect until just after boarding was to start. The gate agent announced our plane had a significant issue and wasn't quickly fixable, so they had to find another aircraft. We were like..perfect. This is what we get for booking on the busiest travel day of the year, what are the odds they'll have not only another aircraft, but another with the same layout etc., but less than 2 hours later we were wheels up.

We ended up rolling in on the back side of the mid-afternoon crush, and made up the 4th line at the arrival hall. Basically, depending on plane size, from what I could tell just about the last half of the second bus load winds up out the end of the covered area and thus out in the sun. Lots of sweaty faces. We grabbed extra water in Miami in anticipation of the wait, but we had barely gotten into them when they called us well out of order. We felt badly for the folks that had been there way ahead of us..it had to be exasperating. As many have posted, the baggage hall and single carousel are the bottleneck. Immigration was a breeze, and they actually waived us into the residents line. The bags from the previous flight that hadn't been claimed yet were being stacked against a wall to make room for ours, and I spotted our purple bags coming through the portal as soon as we walked in. So believe me, compared to some of those poor souls we had an easy time of it.

Out the door to a taxi, and then 3 awesome days at the Holland House downtown before moving here to the BSV on Saturday.

On the service charge thing at the Dinghy Beach..been a few times now and no S/C added. That said, just about everywhere else we've been is adding 10-15%..and we've also had a few servers ask for an additional cash tip as "we don't get any of the S/C", and also one who said not even additional tip via card. It's uncomfortable, and the owners should fix whatever is driving this behavior IMHO. I'm not calling out individual restaurants, as it's not my nature to do so. In most cases, I've let the manager know how we feel about it and to let them know many are paying attention, and openly discussing on forums like this one.

Cheers!


"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
Re: airport [Re: gomer36] #309556
11/29/2023 01:14 PM
11/29/2023 01:14 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Central Florida!
gomer--any idea why they called you way out of order? Sounds like you lucked out though. Really, this whole thing should not be this hard.


Carol Hill
Re: airport [Re: bethandsteve] #309558
11/29/2023 01:24 PM
11/29/2023 01:24 PM
Joined: Nov 2006
Posts: 1,891
B
Bahston Offline
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Carol, apparently they're not doing baggage in flight arrival order. From PJIA's FB page today.

Attached Files PJIA Baggage.jpg
Re: airport [Re: Bahston] #309559
11/29/2023 01:27 PM
11/29/2023 01:27 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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OK, that makes no sense to me. I would personally be really p*ssed if my luggage was after a flight that landed after mine.


Carol Hill
Re: airport [Re: bethandsteve] #309561
11/29/2023 02:39 PM
11/29/2023 02:39 PM
Joined: Nov 2013
Posts: 291
South Carolina
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dvesc Offline
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South Carolina
Based on what I've read so far, it seems like some passengers with carryon luggage are able to get through the line faster. I typically only bring a carryon, but my wife usually checks a bag. We'll be traveling with our 6-year-old, so I'm hoping it might be possible for the two of them to get through the line quickly with my carryon and then pick up our rental car while I continue to wait in the line.

Does this seem like it would work? I just don't want us all to be waiting if it's only a matter of one bag.

Re: airport [Re: bethandsteve] #309562
11/29/2023 03:12 PM
11/29/2023 03:12 PM
Joined: Dec 2008
Posts: 3,273
Boynton Beach, FL
EdB Offline
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EdB  Offline
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Posts: 3,273
Boynton Beach, FL
Beth and Steve. Welcome Home!! smile
See you in March.

Re: airport [Re: Bahston] #309567
11/29/2023 05:08 PM
11/29/2023 05:08 PM
Joined: Aug 2003
Posts: 296
Lake Orion, MI
gomer36 Offline
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Lake Orion, MI
No idea Carol! And we were about as far as you can get from the terminal on the tarmac. With the ongoing terminal rebuild conversation going on, another thing that came to mind was the discussion right before Irma about SXM getting a U.S. C&I facility like Aruba has. Headed back home with the flight classified domestic would be a nice advantage, especially for tough or tight connections.


"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
Re: airport [Re: gomer36] #309569
11/29/2023 08:07 PM
11/29/2023 08:07 PM
Joined: Dec 2004
Posts: 5,088
Massachusetts
boucharda Offline
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boucharda  Offline
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Posts: 5,088
Massachusetts
That USA C & I addition would have had to be included in the arrivals remod since it does need a decent amount of space like in AUA. It would be a great addition but I have zero optimisim of it ever happenning

Last edited by boucharda; 11/29/2023 08:08 PM.
Re: airport [Re: bethandsteve] #309571
11/29/2023 08:17 PM
11/29/2023 08:17 PM
Joined: Dec 2008
Posts: 2,106
Southport, North Carolina, US
candj Offline
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Posts: 2,106
Southport, North Carolina, US
We arrived yesterday (28th) on AA flight 2478 from Charlotte and we waited at least 1 1/2 for our luggage. Air France landed before us and they were still waiting for their luggage. You got lucky.


Fair winds and following seas!
SSN691-May She Ever Prowl The Seas in Defense of Human Freedom!
SSN787-Preserving Peace, Prepared for War
Re: airport [Re: candj] #309572
11/29/2023 08:57 PM
11/29/2023 08:57 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Posts: 82,933
Central Florida!
candj--Sounds bad. Glad that you arrived OK.


Carol Hill
Re: airport [Re: bethandsteve] #309583
11/30/2023 10:35 AM
11/30/2023 10:35 AM
Joined: Aug 2012
Posts: 649
F
foreversxm Offline
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Posts: 649
A month ago the arrival was horrible and long but our departure was much better but early in the day. Hopefully it keeps improving for our next trip mid month.

Re: airport [Re: foreversxm] #309593
11/30/2023 12:44 PM
11/30/2023 12:44 PM
Joined: Dec 2004
Posts: 5,088
Massachusetts
boucharda Offline
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boucharda  Offline
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Posts: 5,088
Massachusetts
From reading the reports it doesn't seem that there are issues with departure right now...it's ARRIVALS that has the major backup

In reality, I would rather not have issues on departure and just deal with them on arrival

Last edited by boucharda; 11/30/2023 12:46 PM.
Re: airport [Re: boucharda] #309594
11/30/2023 12:51 PM
11/30/2023 12:51 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Posts: 82,933
Central Florida!
Gee, I'd rather not have them on either end.. But this thing with arrivals I guess is not going to be resolved, even according to the airport, until the 2nd quarter next year. Really?


Carol Hill
Re: airport [Re: Carol_Hill] #309599
11/30/2023 01:24 PM
11/30/2023 01:24 PM
Joined: Oct 2011
Posts: 705
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lcote Offline
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I feel like we should all not be surprised by that delay Carol. I am 10 days out from dealing with that mess. I've been considering many options not to deal with it including shipping my luggage down.

Re: airport [Re: lcote] #309600
11/30/2023 01:36 PM
11/30/2023 01:36 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Posts: 82,933
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Sorry, no surprise on the delay until 2nd quarter next year, or even past that?


Carol Hill
Re: airport [Re: Carol_Hill] #309620
11/30/2023 05:26 PM
11/30/2023 05:26 PM
Joined: Mar 2001
Posts: 17,554
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Posts: 17,554
Ohio

And Brian Mingo can't be found with a search warrant.


J.D.
Re: airport [Re: ruralcarrier] #309624
11/30/2023 07:18 PM
11/30/2023 07:18 PM
Joined: Oct 2013
Posts: 1,659
United States of America
bdeeley Offline
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bdeeley  Offline
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Posts: 1,659
United States of America
Jimmy Hoffa is more likely to be found.


Be Happy! Simply because you deserve to be. 😁
Re: airport [Re: bdeeley] #309625
11/30/2023 08:22 PM
11/30/2023 08:22 PM
Joined: Mar 2001
Posts: 17,554
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Posts: 17,554
Ohio
Originally Posted by bdeeley
Jimmy Hoffa is more likely to be found.

EXCELLENT POINT!!


J.D.
Re: airport [Re: ruralcarrier] #309627
11/30/2023 10:21 PM
11/30/2023 10:21 PM
Joined: May 2002
Posts: 5,327
Kennys Offline
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Kennys  Offline
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What do you mean J.D ?
Originally Posted by ruralcarrier

And Brian Mingo can't be found with a search warrant.

Re: airport [Re: ruralcarrier] #309628
11/30/2023 10:33 PM
11/30/2023 10:33 PM
Joined: Oct 2013
Posts: 1,659
United States of America
bdeeley Offline
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bdeeley  Offline
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Posts: 1,659
United States of America
Yes, J.D., what do you mean? πŸ€”πŸ˜


Be Happy! Simply because you deserve to be. 😁
Re: airport [Re: bethandsteve] #309630
12/01/2023 01:43 AM
12/01/2023 01:43 AM
Joined: Mar 2009
Posts: 18,852
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Posts: 18,852
Auburn, WA
So much stress about coming and leaving. If it's that bad for you just find another destination. Enough of this.

Re: airport [Re: SXMScubaman] #309635
12/01/2023 07:22 AM
12/01/2023 07:22 AM
Joined: May 2002
Posts: 5,327
Kennys Offline
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Kennys  Offline
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Posts: 5,327
Originally Posted by SXMScubaman
So much stress about coming and leaving. If it's that bad for you just find another destination. Enough of this.


Thank you.

Re: airport [Re: SXMScubaman] #309639
12/01/2023 07:48 AM
12/01/2023 07:48 AM
Joined: Nov 2013
Posts: 291
South Carolina
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dvesc Offline
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South Carolina

I don’t think the arrival/departure issues are significant enough to be a deciding factor in visiting the island for most, but it helps to be informed and prepared for a long wait. This includes everything from eating before leaving for SXM to wearing the right clothes for standing outside. It also will impact planning for things like rental car pickup and checking in to accommodations. Considering that, I feel like it’s reasonable for people to ask questions.

Re: airport [Re: SXMScubaman] #309640
12/01/2023 07:49 AM
12/01/2023 07:49 AM
Joined: Jul 2006
Posts: 13,434
Peaceful Eastern North Carolin...
GaKaye Offline
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Peaceful Eastern North Carolin...
I think people are just trying to understand. I know that understanding the process, and knowing what to expect, made it much easier for us. Many people in the line with us didn't have a clue what was going on.

Re: airport [Re: bethandsteve] #309641
12/01/2023 08:02 AM
12/01/2023 08:02 AM
Joined: Sep 2021
Posts: 357
Ontario Canada
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Dr Phil SXM Offline
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Ontario Canada
I posted this on the other thread as well.

I think it’s important to differentiate between a single line of passengers going through immigration and the holding areas for flights which have arrived.

As multiple flights arrive, the passengers are brought to the arrival area and loaded into holding areas which are in lines . There are four or five of these holding lines which are areas to keep passengers and avoid over crowding in the baggage area.

There is not one single line for all passengers heading to immigration. As each flight has their luggage loaded onto the baggage carousel, the holding area for those passengers is released to the immigration line.

If you only have carry-on luggage, you may ask arrival agents if you may proceed to immigration and therefore bypass the holding areas and quicken your time at the arrival area of the airport.

That is the way I understand it. Hopefully that makes sense.

Drphilsxm

Re: airport [Re: Kennys] #309642
12/01/2023 08:12 AM
12/01/2023 08:12 AM
Joined: Mar 2001
Posts: 17,554
Ohio
ruralcarrier Offline
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Ohio
Originally Posted by Kennys
What do you mean J.D ?
Originally Posted by ruralcarrier

And Brian Mingo can't be found with a search warrant.


Since he came out and made noise about the opening of the airport in early Nov., which did NOT happen, then the "soft opening" in mid-Nov, which has been a fiasco in many cases, Mr. Brian Mingo seems to have disappeared. Perhaps he could come out and make a public statement, tell people what is going on, updates on the construction and address the FACT that many people are standing in lines for 2-3 hours or more. Afterall, they made some nice videos touting how well this was going to work and, in many cases, is has been a total disaster. After all, he is the top person/CEO at the airport.

You also have at least one airline (Delta) emailing departing passengers with instructions to show up 4 hours early. When they do, there are no agents working at the check-in area until 3 hours prior to departure. Perhaps this could be a little better coordinated with some communication.


J.D.
Re: airport [Re: bethandsteve] #309646
12/01/2023 09:24 AM
12/01/2023 09:24 AM
Joined: Oct 2011
Posts: 705
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lcote Offline
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lcote  Offline
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WELL SAID RuralCarrier.

And frankly
THIS attitude seems to be what is coming from the airport
"So much stress about coming and leaving. If it's that bad for you just find another destination. Enough of this."

Last edited by lcote; 12/01/2023 09:30 AM.
Re: airport [Re: lcote] #309650
12/01/2023 09:37 AM
12/01/2023 09:37 AM
Joined: Mar 2001
Posts: 17,554
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Originally Posted by lcote
WELL SAID RuralCarrier.

And frankly
THIS attitude seems to be what is coming from the airport
"So much stress about coming and leaving. If it's that bad for you just find another destination. Enough of this."

I think people would (possibly) be more understanding and tolerant IF they were given accurate information and not just lip service. In this case, they are basically getting NOTHING except for a couple of facebook posts done by the airport.

You only get once chance to make a first impression and for new travelers to the island, this is not a good impression nor is it for people who have been coming for many years.


J.D.
Re: airport [Re: lcote] #309651
12/01/2023 09:38 AM
12/01/2023 09:38 AM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Posts: 82,933
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Honestly, I don't think that people who have been coming to SXM for a long time will let this (hopefully) temporary situation deter them. It certainly won't deter me, although I am hopeful the situation will be somewhat normal by our next trip. But frankly, if I were a first time visitor coming to SXM at this time, I am not at all sure that I would come back. Consider places like Aruba, that are considered safter than SXM, has USA pre clearance at the airport, cleaner, etc. A lot of the charm of SXM takes a while to really grow on you. For the first time visitor, with this impression, I think I may move on to another destination. And considering the age of many of the folks who currently travel to SXM, that would be a really bad situation for the economy of the island.


Carol Hill
Re: airport [Re: bethandsteve] #309653
12/01/2023 10:58 AM
12/01/2023 10:58 AM
Joined: Oct 2011
Posts: 705
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lcote Offline
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Exactly Carol.
Especially considering it has been what? 7 years since Irma? I mean, come on! This is ridiculous.

I do wonder how I would feel had we come to SXM now for the first time vs so many years ago. I think I would probably feel about it the way I feel about St Thomas. I just didn't like it there.
But, SXM has its charm for me now. I love it there. I love our timeshare room. I love a lot of the people that are there.

I miss Grand Case in its old glory. and dammit, I miss the airport with the sledge hammered hole in the wall where the luggage came through.

Re: airport [Re: lcote] #309677
12/01/2023 04:10 PM
12/01/2023 04:10 PM
Joined: Aug 2000
Posts: 82,933
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Central Florida!
It will be basically 7 years post Irma before it is back to what it was, as THEIR estimate is 2nd quarter 2024. And who knows if arrivals will be fixed by then or not?


Carol Hill

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