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Airport Arrival Update #314740
03/03/2024 03:53 PM
03/03/2024 03:53 PM
Joined: Aug 2000
Posts: 882
Arizona
M
marybeth Offline OP
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marybeth  Offline OP
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M
Joined: Aug 2000
Posts: 882
Arizona
I’m back on SXM after 6 years. I was dreading the airport experience. And I must say it wasn’t bad at all. I came in on Friday, both Westjet and KLM were ahead of my Delta flight, so I figured a long wait. I did order a W/C as I could never stand in 1 place for al ong time. W/C service was excellent. When I got wheeled into the baggage belt Westjets bags were on the belt. I figured KLM was coming out next but nope, Delta's bags were next. I was out in less than an hour. My brother came in on United out of Dulles, landed after 2pm and it took them 37 minutes to exit the airport. Might have just been our lucky day but I have no complaints.


MB
SXM Sponsors
Re: Airport Arrival Update [Re: marybeth] #314746
03/03/2024 07:26 PM
03/03/2024 07:26 PM
Joined: Mar 2001
Posts: 17,547
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,547
Ohio
Good deal. We will be down next week.


J.D.
Re: Airport Arrival Update [Re: marybeth] #314747
03/03/2024 07:27 PM
03/03/2024 07:27 PM
Joined: Aug 2000
Posts: 82,887
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,887
Central Florida!
Glad to hear that you lucked out. Enjoy your stay!


Carol Hill
Re: Airport Arrival Update [Re: marybeth] #314756
03/04/2024 06:21 AM
03/04/2024 06:21 AM
Joined: Mar 2017
Posts: 39
T
Tom8042 Offline
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Tom8042  Offline
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Joined: Mar 2017
Posts: 39
Hi Everyone,

I arrived Friday at 2.30. One thing I did not understand was that you go through immigration first, which is fairly small. So when you deplane they put you in those long lines for immigration, even if you only have a carry on you can not skip it. Once you clear immigration then you go through bagged claim, which of course you can skip.

We had a friend use the VIP service for $75 and she was out in 15 min. They meet you at the entrance to the long lines.

Last edited by Tom8042; 03/04/2024 06:23 AM.
Re: Airport Arrival Update [Re: Tom8042] #314766
03/04/2024 10:14 AM
03/04/2024 10:14 AM
Joined: Aug 2000
Posts: 82,887
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,887
Central Florida!
I actually thought it was the opposite, baggage claim first, but haven't been through it. Obviously you can't skip immigration. It's pretty clear that the temporary arrival facilities are way too small.


Carol Hill
Re: Airport Arrival Update [Re: marybeth] #314805
03/04/2024 04:14 PM
03/04/2024 04:14 PM
Joined: Feb 2007
Posts: 4,409
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 4,409
Rhode Island
How does one get VIP service?

Re: Airport Arrival Update [Re: marybeth] #314808
03/04/2024 04:30 PM
03/04/2024 04:30 PM
Joined: Oct 2011
Posts: 703
L
lcote Online content
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lcote  Online Content
Traveler
L
Joined: Oct 2011
Posts: 703
RonDon, Enquiring minds want to know!!

Re: Airport Arrival Update [Re: marybeth] #314810
03/04/2024 05:02 PM
03/04/2024 05:02 PM
Joined: May 2021
Posts: 193
E
erb923 Offline
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erb923  Offline
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E
Joined: May 2021
Posts: 193
Have no idea but if you google there are many companies offering these types of service at SXM

LINK

Re: Airport Arrival Update [Re: marybeth] #314907
03/05/2024 08:36 PM
03/05/2024 08:36 PM
Joined: Feb 2011
Posts: 225
Virginia Beach, VA USA
B
barryvabeach Offline
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barryvabeach  Offline
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B
Joined: Feb 2011
Posts: 225
Virginia Beach, VA USA
It is definitely immigration first, then pick up bags. I haven't used them, but we did see at least one VIP service - not sure if it was this one https://vipservices.sx/ or this one, https://www.airsxm.com/vipservices or a different one. Like it says on the page, they had the passenger's name and met them at the arrivals before immigration and took them to the front of the line. For us, it would have only saved 5 or 10 minutes, but on a busy day, it would could help cut the time.

Re: Airport Arrival Update [Re: marybeth] #315009
03/07/2024 02:47 PM
03/07/2024 02:47 PM
Joined: Feb 2007
Posts: 4,409
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 4,409
Rhode Island
Thanks barryvabeach it worked like a charm

Re: Airport Arrival Update [Re: RonDon] #315016
03/07/2024 03:42 PM
03/07/2024 03:42 PM
Joined: Aug 2000
Posts: 82,887
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,887
Central Florida!
Hi RonDon--did you arrive on island?


Carol Hill
Re: Airport Arrival Update [Re: marybeth] #315018
03/07/2024 03:54 PM
03/07/2024 03:54 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
Traveler
singbeach  Offline
Traveler
Joined: Sep 2008
Posts: 827
ME
Marybeth...Bags or immigration first? I will also have wheelchair due to new knee! Wondering about VIP!

Re: Airport Arrival Update [Re: marybeth] #315019
03/07/2024 03:55 PM
03/07/2024 03:55 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
Traveler
singbeach  Offline
Traveler
Joined: Sep 2008
Posts: 827
ME
Recommendation please. Arriving on Saturday 3.23, wheelchair assistance. Should we look into VIP service?

Re: Airport Arrival Update [Re: marybeth] #315021
03/07/2024 03:58 PM
03/07/2024 03:58 PM
Joined: Oct 2011
Posts: 703
L
lcote Online content
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lcote  Online Content
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Joined: Oct 2011
Posts: 703
I used the wheelchair service in December when I got there. I can walk, but my back gets very very sore standing for more than like 10 minutes,
That seemed like VIP service as far as I am concerned. The attendants are great!
From what I am reading, VIP service will wait for your bags and deliver them for you.
That would be nice to have.

Re: Airport Arrival Update [Re: lcote] #315023
03/07/2024 04:14 PM
03/07/2024 04:14 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
Traveler
singbeach  Offline
Traveler
Joined: Sep 2008
Posts: 827
ME
Bags or Imigration first? And leaving okay too? Also curious re MCP!

Re: Airport Arrival Update [Re: marybeth] #315024
03/07/2024 04:17 PM
03/07/2024 04:17 PM
Joined: May 2021
Posts: 193
E
erb923 Offline
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erb923  Offline
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E
Joined: May 2021
Posts: 193
Immigration first, then pick up your bags. The Mobile Passport Control is only useful when returning to the United States, no bearing on arriving in SXM.

MPC link

Re: Airport Arrival Update [Re: erb923] #315028
03/07/2024 04:25 PM
03/07/2024 04:25 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
Traveler
singbeach  Offline
Traveler
Joined: Sep 2008
Posts: 827
ME
😊 ty

Re: Airport Arrival Update [Re: marybeth] #315029
03/07/2024 04:27 PM
03/07/2024 04:27 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
Traveler
singbeach  Offline
Traveler
Joined: Sep 2008
Posts: 827
ME
Anyone have MPC picture for Android...google play store?

Re: Airport Arrival Update [Re: singbeach] #315036
03/07/2024 05:03 PM
03/07/2024 05:03 PM
Joined: Aug 2000
Posts: 882
Arizona
M
marybeth Offline OP
Traveler
marybeth  Offline OP
Traveler
M
Joined: Aug 2000
Posts: 882
Arizona
No clue about VIP. But it was immigration first then bags. If you’re in a W/C you don’t need VIP, bags will only come out when they unload the plane. I was very happy with the W/C service.


MB

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