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Cell service-Quit on French side! #316717
03/26/2024 03:46 PM
03/26/2024 03:46 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline OP
Traveler
singbeach  Offline OP
Traveler
Joined: Sep 2008
Posts: 827
ME
French side my TMobile Android Samsung S23 Ultra...totally stopped. Kept stating "no internet connection". Dutch side 3 days FINE, all worked everywhere on Dutch side. Wt?
Unlimited data in my plan so never need internet.

Total frustration...my husband's old S9 worked! At least we could use his to get around, but damn!

Anyone experience this?

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Re: Cell service-Quit on French side! [Re: singbeach] #316721
03/26/2024 05:55 PM
03/26/2024 05:55 PM
Joined: Jan 2002
Posts: 686
Bucks County PA
JohnB Offline
Traveler
JohnB  Offline
Traveler
Joined: Jan 2002
Posts: 686
Bucks County PA
couple of times this happened to me. Check what network you are on Orange and Digital are the only ones that worked with my Verizon travel pack. Some other networks with numbers got locked on to my phone but i could not use them for anything.

Re: Cell service-Quit on French side! [Re: singbeach] #316729
03/26/2024 08:05 PM
03/26/2024 08:05 PM
Joined: Jul 2006
Posts: 13,417
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 13,417
Peaceful Eastern North Carolin...
We had no problems with Verizon on the French side last April, November, or December.

Re: Cell service-Quit on French side! [Re: singbeach] #316735
03/26/2024 09:53 PM
03/26/2024 09:53 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline OP
Traveler
singbeach  Offline OP
Traveler
Joined: Sep 2008
Posts: 827
ME
I spoke w TMobile, got steps to take...we'll see!

Re: Cell service-Quit on French side! [Re: singbeach] #316741
03/27/2024 04:19 AM
03/27/2024 04:19 AM
Joined: Jun 2009
Posts: 4,882
Portland, OR
jazzgal Offline
Traveler
jazzgal  Offline
Traveler
Joined: Jun 2009
Posts: 4,882
Portland, OR
I just switched to TMobile. Could you share the steps they told you to take?


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Re: Cell service-Quit on French side! [Re: singbeach] #316742
03/27/2024 06:50 AM
03/27/2024 06:50 AM
Joined: Dec 2004
Posts: 5,085
Massachusetts
boucharda Offline
Traveler
boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 5,085
Massachusetts
I have a S 23+ and T-Mobile and have had no issues at all in SXM or Aruba. I would just reboot your phone and see what happens ....but you don't need internet for cell service.

Re: Cell service-Quit on French side! [Re: singbeach] #316765
03/27/2024 11:41 AM
03/27/2024 11:41 AM
Joined: Jan 2002
Posts: 686
Bucks County PA
JohnB Offline
Traveler
JohnB  Offline
Traveler
Joined: Jan 2002
Posts: 686
Bucks County PA
I should have added that i think is was my phone an S 23 that locked onto the other networks for some unknown reason. I reset what network I wanted and was fine, a reboot may have done the same thing. I will also add that this time I was on a different Verizon plan that you can use if you are staying over 30 days

Re: Cell service-Quit on French side! [Re: singbeach] #316780
03/27/2024 02:21 PM
03/27/2024 02:21 PM
Joined: Aug 2000
Posts: 1,241
North NJ, 1720 miles from Para...
Kathleen Offline
Traveler
Kathleen  Offline
Traveler
Joined: Aug 2000
Posts: 1,241
North NJ, 1720 miles from Para...
if you have your phone set to 5G, make sure to turn that off since there is no 5G on the island. I found that out one of the times I was there since my phone was set to automatically use 5G


That's why I wander and follow La Vie Dansante, that's all I want, La Vie Dansante (JB)

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