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Renport Unresponsive #318328
04/20/2024 09:39 PM
04/20/2024 09:39 PM
Joined: Jan 2023
Posts: 4
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ambmike Offline OP
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ambmike  Offline OP
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Joined: Jan 2023
Posts: 4
We booked a Renport WiFi unit for our upcoming charter in mid-May and received confirmation from them on March 7. But we never received the payment link and after more than a dozen emails no response and their telephone number does not connect. We had great experience with them on multiple previous charters, and can’t figure out what the problem now is with them. Any advice would be greatly appreciated.

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Re: Renport Unresponsive [Re: ambmike] #318330
04/20/2024 10:26 PM
04/20/2024 10:26 PM
Joined: Apr 2002
Posts: 7,046
GA/NC
GeorgeC1 Offline
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GeorgeC1  Offline
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Joined: Apr 2002
Posts: 7,046
GA/NC
Who are you chartering with? Wifi is becoming a standard amenity for most companies.

Re: Renport Unresponsive [Re: GeorgeC1] #318331
04/20/2024 10:41 PM
04/20/2024 10:41 PM
Joined: Jan 2023
Posts: 4
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ambmike Offline OP
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ambmike  Offline OP
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Joined: Jan 2023
Posts: 4
Horizon, but Renport equipment is the fastest.

Re: Renport Unresponsive [Re: ambmike] #318332
04/21/2024 05:38 AM
04/21/2024 05:38 AM
Joined: Mar 2012
Posts: 828
Redmond, WA
MrEZgoin Offline
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MrEZgoin  Offline
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Joined: Mar 2012
Posts: 828
Redmond, WA
FWIW, if it's Moorings or Sunsail the Wifi situation seems to have been sorted.

Norman, Cooper, VG and Anegada (right now) we have had perfectly acceptable wifi service from the onboard router of our 2020 L40.


M4000 "Lio Kai"
Re: Renport Unresponsive [Re: ambmike] #318338
04/21/2024 08:02 AM
04/21/2024 08:02 AM
Joined: Apr 2002
Posts: 7,046
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GeorgeC1 Offline
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GeorgeC1  Offline
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Posts: 7,046
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I think you will find they are all about the same now. Everyone is using a cellular based system.

Re: Renport Unresponsive [Re: ambmike] #318339
04/21/2024 08:17 AM
04/21/2024 08:17 AM
Joined: Mar 2012
Posts: 828
Redmond, WA
MrEZgoin Offline
Traveler
MrEZgoin  Offline
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Joined: Mar 2012
Posts: 828
Redmond, WA
Based on January experience, I do think the Renport 5g routers could be faster than the on-board unit, but I'm getting 32MB download and 16MB upload on the boat router here at Setting Point, which is frankly impressive and entirely adequate.


M4000 "Lio Kai"
Re: Renport Unresponsive [Re: ambmike] #318350
04/21/2024 10:22 AM
04/21/2024 10:22 AM
Joined: Jan 2023
Posts: 4
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ambmike Offline OP
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ambmike  Offline OP
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Joined: Jan 2023
Posts: 4
Thank all of you for your help! Much appreciated. Horizon offers WiFi as well, but no idea how strong it is.

Re: Renport Unresponsive [Re: ambmike] #318363
04/21/2024 12:58 PM
04/21/2024 12:58 PM
Joined: Nov 2016
Posts: 131
Chesapeake Bay, USA
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Nibj Offline
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Nibj  Offline
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Joined: Nov 2016
Posts: 131
Chesapeake Bay, USA
We had reasonable performance from Algnet a few weeks ago. Our party included an avid streamer…. Also was fast enough to secure several BoatyBalls 😊


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