Our issues involved not receiving the food we have requested. We had ordered a wide variety of items including greens, fruits, etc. and they swapped in other items since they did not have quite a few of the items that we had ordered. The quality of the food was good but having 10 pounds of mustard greens was not what I had expected. The pineapples were probably the best we have ever had but we were pretty frustrated with the entire experience. We had our charter company pick-up the provisions since we they were cleaning the boat mid-trip between guests at Scrub Island so you may have a chance to avoid our scenario. They were pretty much horrible to deal with when we requested a partial refund. We ended up giving most of the food away during our trip so at least it did not go to waste.