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Re: Jet Blue is great
[Re: Ted_n_Jan]
#142456
09/12/2017 11:26 PM
09/12/2017 11:26 PM
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Joined: Jul 2011
Posts: 402
DavidinChelseaMA
Traveler
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Traveler
Joined: Jul 2011
Posts: 402
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Jet Blue refunded our 10-14-17 flight to SXM. Initially, we had called them on Sept 7th and got a recording saying to call back at another time if our flight was more than 7 days from the day we called. I then checked online, and the flight was available to cancel and to bank, with fees attached, though. I said the hell with that and called again and waited on the line, and eventually, about 20 minutes later, a customer rep came on the line. I explained our situation, and of course she knew about the devastating storm. She refunded the whole amount, $1,623.00, to our credit card. She gave us confirmation numbers for the refund and told us it would take 7 to 10 days to show up as refunded on our card. Later that night we booked a flight to a clothing-optional resort on Curacao (supposedly the only clothing-optional resort in the ABC islands) for the same week, 10-14-17 to 10-21-17. Jet Blue is excellent.
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