We just flew home July 11 from SXM to Boston on AA through Miami and must say it was one of the most stressful flights we have take in many years. The flight from SXM was delayed over 1 hour which would have caused us to miss our connecting flight . Fortunately our flight from Miami was also delayed but it took a total of 14 hours door to door. I will never take a flight through Miami again as the airport is horrible in my opinion. No TSA pre approved line open. We had to file into the TSA area along with everyone but were given blue card as TSA approval. Took a long time to get through; the walk from plane to immigration was long and waiting for bags to come off flight took a long time. We had flown 1st class and our priority checked bags were some of the last ones off the plane along with all priority checked bags not the 1st group we were promised. When we got to Boston ; it took 47 minutes for the bags to get to us. Everyone was very upset at how long it took to get unloaded off the plane.
We normally fly on Jet Blue non stop which takes about 3 1/2 hours to fly from Boston to SXM but now they have dropped the non stop flights.Until Jet Blue starts non stop flights again; we will fly either through Philadelphia or New York; never again through Miami is possible.