Arrival was not bad at all. Jet blue got there before us, but they had to use the bus, while we were able to walk. That meant there were only a few ahead of us in the immigration line. By the way, all the immigration booths were staffed by Hollanders. Luggage retrieval is a bit of a mess. There are 2 holes in the wall that the bags are pushed through. Handlers then grab the bags and line them up behind a rope. Boy do they work hard. Jet blues luggage came out first, so we had to stand way back until they were done and United luggage started coming out. All said and done it took 30 minutes. The issue is that our 2 planes pretty much filled up the ten. Can't imagine what it would be like with several more planes. The tent was warm but not too bad. I think i saw the departure tent as we left in the shuttle to Unity. There were people waiting in lines outside.