Originally Posted by chelea
Avoid the lower lobby and lower garden rooms. They are below ground. It was probably the worst hotel experience I've ever had anywhere.


We also had a problem with the lower rooms. First night noticed huge bugs coming out of the shower drain. Maid said they were cockroaches! We were moved immediately. Lower rooms are damp and dreary, no natural light. Now this was pre Irma, don't know how they are now but they are still underground.