We used Bobby's last month (December) and found their Internet ordering to be a little easier. Of course substitutions or missing items can be frustrating, however I recall we didn't have any missing items for which we were charged, and the few substitutions we simply dealt with. The provisioning at the store at Scrub is not bad, but I wouldn't call it a market (you didn't). I would say it is somewhat similar to a cross between a 'deli' and your local gas station mini-mart as far as selection goes. Of course provisions in route can be picked-up at Leverick, Cane Garden Bay, and Nanny Cay, plus some small items at other spots. Another option is to send members of your crew to shop in person, but this is a real challenge of time and hassle, even more so if going out of Scrub.