Received an email from AA that my Flight to SXM out of CLT for July 11 was a no go. Funny it still showed on their web page. So I called and cancelled my return as they had us returning through MIA instead of CLT which was a moot point if my incoming was cancelled. Had to request refunds via their web page with each passenger requested separately. All went well until I had to do the refund request with Allianz flight insurance. You have to email them to get a refund which will take up to 10 days to get a response if they will issue a refund or not. Will be booking our May 2021 trip pretty soon and will use miles round trip as I have around 400,000 to use. Going to miss this year but too many unknowns to deal with both going, staying and returning.