We actually had the same experience years ago when a mistake was made. We were charged for a crate of chicken.
The manager had to refund in cash since it was on our card.
The cashier was new.

Our bill is always high also but this one rocked the charts. We all make mistakes. I felt bad for the cashier.

11 days until wheels down.

carib cheers,
doctorj

It's Five O'Clock Somewhere........