Skipdastraw - each person should take the test on their own device if possible. My audio on my phone wasn’t working so I used my husbands phone. Then he tried to take the test using his - after we logged me out and logged him in. Didn’t work. Tried 4 times. The proctor kept saying he was logged in as me. Solution: clear your cache and browsing history and wait 15 minutes between log ins. The proctors are only there to walk you through the test. Not to troubleshoot IT problems. This was our experience earlier this week.