Pat, I always enjoy reading your posts. The wc issue is also in Atlanta. That is our hub and it is miserable. I fail to understand what people do not understand about one being unable to walk up the jetway. I also do not understand what we are herded to a corner and must wait for all wheelchair people to get off before proceeding onward. I do understand that our Carrier, Delta , does not hire the wheel chair staff, so they have no control over the lack of service. Last year, they were going to leave my husband at the plane til one of the stewards stepped in. Compare that to the marvelous service at SXM airport. They even carried my husband down the stairs. Got a wheel chair for me (not requested) and treated us like real humans! Kudos to SXM!!!