A refund, Your kidding right? The place obviously had money and lots of other issues and owners are broke or hidden any deposit money so any money guests paid is long gone. If you paid with credit card dispute the charges and hopefully the credit card company will take your loss. You could sue them and waste more money with the lawyers and get a judgment but doubtful you’ll be able to find a asset to collect from. It’s a mess. We lost money on a VRBO’s booking when the owner sold the property and disappeared. Long standing well known well respected hotels are your safest reservation. Really awful when something like this messes up a cherished vacation. Good luck to all. 🍀