I made the unfortunate mistake of making our down payment with a check. We are out $1,300.00. A couple of months ago I was told by the owner that she would use our down payment to book another place we found for our stay. When it came down to making the new down payment to the other place, she never came through. Our booking was towards the end of March 2023. She said that they were still looking to refund/rebook guests for November and December. That she would refund our deposit as soon as she could. I have not heard anything since. This would have been our 4th year staying there. If there's anyone who has received an actual refund from them directly, not through a credit card company, I would like to hear how you were able to do it. If there's a way for people to get together to try and get our money back, I would be interested in hearing about it.