I'm glad the renewal process went well. We renewed ours a few years ago with no issue.

My sister and brother-on-law live in Rhode Island and applied for Global Entry this past May. They couldn't get an appointment in Rhode Island at all, and in Massachusetts the earliest date was in November. They have two international trips planned before then. They finally got an appointment in Calais, Maine (on the Canadian border) earlier this month. It's a six hour drive away.

The agents in Maine were friendly and fun. They have people traveling all the way from Alaska to Maine to get their Global Entry interviews!

My sister and brother-in-law's Global Entry cards were received in about two weeks. The process wasn't easy, but they're all set for our upcoming trip to SXM in early September.