Hi Harold, We are not members, just wanted to suggest also posing this question/issue on the TripAdvisor Cancun forum as that forum is sooo much more active than this is.

And are you a member of the “Exploring Exotic Travel Club (EETC)” on Facebook? That looks like a helpful forum for owners with questions/complaints?

Last edited by crmoores; 10/19/2023 10:07 AM. Reason: Typos
"Travel changes you. As you move through this life and this world you change things slightly, you leave marks behind, however small. And in return, life — and travel — leaves marks on you.”
-Anthony Bourdain