There was nowhere to sit Thursday.
It started out okay then everything started breaking down.
Being in the lower section, since our plane was delayed for 2 1/2 hours and lost the opportunity to
use the new bridge for boarding, got very hot, busy and crowded.

Had to go upstairs to the new section for Dominos food and water. If you were in a wheelchair, this was a problem.
They should bring water for the people there.

It was tough on the employees, since it wasn't their fault.

We were in the airport over 5 hours, since JetBlue wanted you to arrive at the same time, even though there wasn't going to be a plane there.
They switched all the seats on the new plane and instead of having the courtesy to put people in their same seats, since the plane was empty, they
were concerned that someone didn't pay enough for that seat, now that it was a different plane!!
Getting on early didn't happen for those in a wheelchair after they exited the Bus.
Calling JetBlue didn't make a difference at all.