I usually stop by to get our welcome package at Flamingo only to see if there are any discount coupons. When they mention the "update" I let them know I probably know more than they do about what's happening there. They still try to get me to do it but I usually wait till it's a 250 prepaid card and then sign up when I know weather is going to be iffy. When I arrive they recognize me from the past and just give me the 250 and I'm on my way. This last time I signed up for a Sunday knowing that the sales personnel don't work on Sundays. I walked into the room, they asked if I would reschedule, told them NO and I was on my way after 5 min with my 250. That's the way I do it. If I want answers about the resort I make an appt to talk to the GM directly.