Navigare and Dream have been vertically integrated since 2018.
I have chartered with both firms in the last 5 years, most recently with Navigare a few weeks ago.
Dream was not a great experience, but it was still a good one. We had a problem with our boat (FP42) and they swapped out the boat on the second night of our charter with a suitable replacement.
Navigare was also only a good experience. I must be foolish because I chartered another FP42 (price conscious group) and a similar steering issue affected our trip. This time we did not request a swap as it was manageable and we diddnt want to give up a day of the trip. They also sent us off the dock with no GPS data card (I know, we should have looked closer at the unit during the dock checkout), the autohelm was inoperable (no big deal) and a very short boat hook (very hard for some older people to pull a ball).
I have used most of the charter outfits over the years. ALL of them can have issues. We bounce around to meet the needs of our friends and family joining us. Lower cost can often time mean more problems, but not always.
This is why I ALWAYS use a charter broker. At least someone else is working to solve our problems while we snorkel or have fun. I have had very good luck and service from LateSail/SamBoat. Going on 10 charters through them and the two times I really needed them they came through. No extra cost to you.
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