We have successfully ordered from CC in the past, but this time we've had problems. I submitted a detailed email with a large order ($500). I got a reply to send a credit card authorization, but no invoice, so I couldn't verify the order or cost. I sent several emails asking for the information. I called as well but had a lot of difficulty communicating in English with the woman on the phone. I sent the cc authorization, and again asked for a detailed invoice. Still no answer from them. Our charter starts this Friday, and I'm going to cancel the order tomorrow and order with Tico's if I don't hear something. It's frustrating, because CC has an excellent wine inventory. Anybody else have this problem? Or am I doing something wrong?